Glen and work were great the fact after purchasing a warranty that I was told EVERYTHING would be INCLUDED but the tires, we decided to purchase the warranty that I NEVER would have purchased if I had to pay for work to get done. Having grown up in the car business I knew not to purchase that warranty but could not pass up with that deal. Boy was I WRONG. NEVER AGAIN! Please explain why this is the case.????
4/9/2024
John J. VERIFIED CUSTOMER
Rick was very helpful with my check-in and followed up when my vehicle was ready.
4/9/2024
Thomas G. VERIFIED CUSTOMER
Domingo's customer service was exceptional. He is courteous, helpful and very professional and is great to work with. His personal attention and care made my service appointment very easy.
4/9/2024
Contech Services. VERIFIED CUSTOMER
Yes very satisfied with the service I received Tony was very helpful definitely will recommend to others
4/8/2024
George G. VERIFIED CUSTOMER
Tony was courteous and receptive as soon as I walked in. He told me what could be done, when to expect completion, and that he would check my extended warranty for its coverage. He was prompt with everything done and everything said to me.
4/8/2024
Rudy H. VERIFIED CUSTOMER
This is the best team member to have working for you Thank you domingo for youe awesmoe service
4/7/2024
Kenny H. VERIFIED CUSTOMER
Great service
4/7/2024
Brian L. VERIFIED CUSTOMER
Keep it honest, Tony and we’ll be working with you for a long time!
4/6/2024
Nelson, Ronald. VERIFIED CUSTOMER
I asked to be called about the air filter and cabin filter, was not called. Asked for no def and was charged $32.00 for 0.04 of a gal. Not happy about this service.
4/6/2024
Barry G. VERIFIED CUSTOMER
Carlos is dope!
4/6/2024
Kalysia S. VERIFIED CUSTOMER
Domingo was amazing when up and beyond for me, which I much appreciated. He kept with good communication and updates and returning my phone calls, which is another thing that is much appreciated.
4/6/2024
Brandon G. VERIFIED CUSTOMER
Glen was a good guy. I met him the last time I had a recall item in passing. Professional as well. He was able to eyeball my tires and determine I need to get them replaced, hr even offered a recommended tire. I did not end up buying them but I appreciated his input.
I was ready to spend the day working from the auto center, thats what I did last time. He offered to get me a Lyft ride home because he expected to have the car all day. It was much better working from my own office.
By the time lunchtime came around I received a call from Glen notifying me my car was ahead of schedule and verifying of it was a good time to have my vehicle dropped off. I was in my washed car before 1pm. This was faster than the first recall repair I had completed over a weekend and I really enjoyed the experience and Glen's help.
Now tell your people to bring back the Ford Fusions.
4/6/2024
Dennis L. VERIFIED CUSTOMER
Joel and Service crew did an excellent job !
4/6/2024
Jennifer K. VERIFIED CUSTOMER
As always, Sheldon took care of my car with knowledge and care.
4/6/2024
Kelley W. VERIFIED CUSTOMER
Way too expensive.
4/5/2024
Na Contractors,. VERIFIED CUSTOMER
Victor is always very helpful and keeps me informed on the vehicle status.
In the other hand I'm always having issues with technicians forgetting to do something on the vehicles which can be frustrating. This is the 3rd time it happen on different vehicles.
4/5/2024
Erik R. VERIFIED CUSTOMER
Domingo is great and easy to deal with.
4/5/2024
Jaime L. VERIFIED CUSTOMER
Glen always provides excellent customer service.
4/4/2024
Robert W. VERIFIED CUSTOMER
Joel was Very kind and helpful from beginning to end