As always, great service and communication with Mingo.
4/4/2024
Tropical Plaza. VERIFIED CUSTOMER
Professional and courteous
4/4/2024
Jeanine G. VERIFIED CUSTOMER
My car was at the dealership for over 5 weeks . When first brought in at end of February I was told my car was number 59 in the queue. I made the appointment while in Tucson on Rhursfay ti bring into Villa Fird at 9 am Friday . I initially made the appointment because if a “check engine” light . After I was in OV for two weeks ( I live in Bishop) I told them I needed to get back home because I had run out if my medications and needed to finally pick up my mail . I received a loaner car to drive there and back . I think that the reason it sat there for s long time was because of my extended warranty and may have been out in the back burner .
4/4/2024
Gilbert Yeanji/. VERIFIED CUSTOMER
timely, friendly and efficient. excellent customer service. thank you
4/4/2024
Woody O. VERIFIED CUSTOMER
Carlos is the best! and so is Villa Ford.
4/4/2024
Mark D. VERIFIED CUSTOMER
Perfect
4/4/2024
Laura P. VERIFIED CUSTOMER
Quick and easy!
4/4/2024
Hector H. VERIFIED CUSTOMER
Service was super fast. Great job!
4/3/2024
Hynes &. VERIFIED CUSTOMER
Great customer service,
4/3/2024
Bert S. VERIFIED CUSTOMER
Glen was pleasant to deal with and melted me informed along the way and did a little extra for me which I appreciated. Very good representative for the dealership. Makes it easier to get things done when dealing with someone who handles your needs and is pleasant also. Bert S
4/3/2024
Terri J. VERIFIED CUSTOMER
My last oil change on my 2016 Shelby Mustang was a disaster, however, management worked to make it right so I have decided to give the dealership another opportunity to keep me as their customer. Domingo was helpful in the situation. I brought the vehicle in for warranty work and Domingo had the paperwork ready and maintained contact with me.
4/3/2024
American Building. VERIFIED CUSTOMER
I'm very satisfied with Villa Ford and Jane the service advisor She was very polite and professional. Thank you Jane really appreciated
Michael Alvidrez
American Building Janitorial
4/3/2024
David H. VERIFIED CUSTOMER
Third time is a charm. Tony helped make the process as painless as possible to get my vehicle repaired for a second time due to carelessness. But accidents do happen and Tony was my go to man to address the situation. And he addressed it professionally.
4/3/2024
Virginia N. VERIFIED CUSTOMER
I have been going to Joel for my service appointment for years. He is extremely professional and helpful. I am so glad he stayed with Ford. Thank him.
4/3/2024
Joseph D. VERIFIED CUSTOMER
As a loyal customer over the last twelve years, once again I received excellent service. Carlos has always provided that excellent service and I have requested him every time my car has been maintained at Villa Ford. Thank you Carlos
4/3/2024
Renata G. VERIFIED CUSTOMER
Domingo Naranjo and the team are awesome, he always do a 100% of quality work!
4/3/2024
Lisa M. VERIFIED CUSTOMER
Excellent! As always, Thank you.
4/3/2024
Gary M. VERIFIED CUSTOMER
They had a hard time deciding how to help me, from 10:30 until 2:00 . Finally they sent a tow truck but then couldn’t tell him how to load the truck because it was 4 wheel drive. They wanted to take the truck to Redlands'Ford. I had to pay extra to get them to take the truck to the home dealer. And I had to pay for a rental car that should have been under the warranty.