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Real Reviews from VERIFIED CUSTOMERS
Jennifer Marie/. VERIFIED CUSTOMER
Thanks Victor! Appreciate your help. Kudos.
3/22/2024
Bob G. VERIFIED CUSTOMER
Vic was awesome and everyone was super helpful. From the cashier to the Lyft desk couldn’t have been more satisfied. Thanks again!
3/22/2024
Fernando G. VERIFIED CUSTOMER
I went to change the oil to my truck, when I picked it up and brought it home I see damage on my back bumper and I went back and I told the manager to check the cameras, they only checked the cameras when I arrived but he told me I brought the car already damaged and I told them to check the cameras in the back where they change the oil and they say don’t have have any in the back. I’m mad because I bought the car there, always had my service done right there, and I saw there was many cameras in the back, sobplease contact me because I want to do everything the right way. ****-****-xxxx - Fernando
3/22/2024
Kathleen G. VERIFIED CUSTOMER
He was friendly, understood my concerns, had knowledge of the car and systems and efficiently handled my service. I was in and out in under an hour.
3/22/2024
Shirley G. VERIFIED CUSTOMER
Extremely pleased with Dimingo's professional ism and attention to details.
3/21/2024
Joshua C. VERIFIED CUSTOMER
Mingo was very helpful making the process as easy as possible. Very good with updating me on the car
3/21/2024
Fenny K. VERIFIED CUSTOMER
Vic made the process very easy. He dealt with the warranty company directly, we never had to call them at all. Vic texted/called with every step, he is a Villa Ford treasure! I will definitely be recommending Villa Ford to others!
3/21/2024
Daniel G. VERIFIED CUSTOMER
I was very happy with the service I received.
3/21/2024
Robert T. VERIFIED CUSTOMER
Carlos was great. I have a long positive history with Villa Ford
3/21/2024
Daniel M. VERIFIED CUSTOMER
Domingo explained my problem to him and he told me to give him time to check it with the Technician and he offered me a very friendly and professional rental car. My camera system was failing very frequently. I had previously taken it in in January of this year but No, they did absolutely nothing, Sunday gave me a lot of security and about that, at 2.30 pm the vehicle told me that it was ready with that speed and efficiency, I give 100% customer service, very efficient and professional. Sincerely, Daniel M
3/21/2024
Erik /. VERIFIED CUSTOMER
Victor is THE MAN! I have had many horrible experiences with getting my vehicle serviced, but truck was here at Villa Ford of Orange and I can’t come up with one single complaint. Everyone I spoke with was very professional and Victor went above and beyond to make sure I had a good experience. I have to give a huge thanks to Victor for answering all my questions. Overall a 10/10 experience working with Victor.
3/21/2024
Robin C. VERIFIED CUSTOMER
I have a problem with windshield wipers turning on and running continuously when starting truck, it was not addressed during last Maintenance.. Other than that all was fine..
3/21/2024
Xpo Cnw,. VERIFIED CUSTOMER
Excellent and fast! Nice work area too. Victor was awesome!
3/20/2024
Chris H. VERIFIED CUSTOMER
Sheldon is my go to Service Advisor. He is knowledgeable, personable and truly a 5 star employee at Villa Ford. Much thanks to Sheldon for his outstanding service.
3/20/2024
Kimberly S. VERIFIED CUSTOMER
Victor asked me to call before I came to pick up my car. I did and Sheldon answered the call. I explained why I was calling and rather than relay the message to Victor he sent it to his voicemail. When I arrived the were both sitting at their desks doing nothing. Victor never got the message and then he said a storm was coming so I probably wouldn’t want my car washed right now. Complete laziness!!!
3/20/2024
Sabrina P. VERIFIED CUSTOMER
Joe was great! And my oil change and car wash was done quickly.
3/20/2024
Alex /. VERIFIED CUSTOMER
Excellent service!
3/20/2024
Viridiana O. VERIFIED CUSTOMER
Thank you for the amazing service!
3/20/2024
Jeffrey G. VERIFIED CUSTOMER
Simply fabulous. Great service. Expectations met. Highest level quality. Amazing.
3/20/2024
Randall L. VERIFIED CUSTOMER
Once again I will ask that you thank and acknowledge Carlos for his professionalism and exceptional customer service. He is most responsible for my loyalty to Villa Ford.
3/19/2024