Vic is an excellent service advisor. He explained the repair of my vehicle very well, and is very knowledgeable. Due to my maintenance plan he was able to provide a loaner car after the problem was diagnosed. Thank you!
3/1/2024
Richard M. VERIFIED CUSTOMER
Great service and great communication…
Explained the situation and timing of the repairs…
3/1/2024
Deborah Smith. VERIFIED CUSTOMER
Thank you Carlos for keeping me informed with the progress on my truck, it's deeply appreciated.
3/1/2024
John W. VERIFIED CUSTOMER
Carlos was thorough in explaining the work to be done, and explained why additional alignment work was needed because of observed tire wear. Felt he was very straight forward and helpful.
3/1/2024
Sasser Restoration. VERIFIED CUSTOMER
Domingo provided excellent fast and complete service. We enjoy coming here knowing that he is going to be there.
3/1/2024
Susan D. VERIFIED CUSTOMER
Carlos was great! He answered all of my questions and alleviated my concerns. This was the best service that I have received from Villa Ford.
3/1/2024
Edward T. VERIFIED CUSTOMER
Did not rotate tilres
3/1/2024
Aaron P. VERIFIED CUSTOMER
Thank you so much to Joe for taking great care of my truck and I, and for the great service.
3/1/2024
Douglas T. VERIFIED CUSTOMER
Carlos was great
3/1/2024
Jennifer B. VERIFIED CUSTOMER
Amazing service by Carlos and his team. I truly appreciate the extra effort they gave to pick up and drop off my vehicle within a few hours. Thank you!
3/1/2024
Leanne S. VERIFIED CUSTOMER
Adrie has been great for all our mobile service requests/scheduling.
professional, and timely contact/response time.
3/1/2024
Linda C. VERIFIED CUSTOMER
Very satisfied
3/1/2024
Maria /. VERIFIED CUSTOMER
Running board was not repaired even though it was on the work order
3/1/2024
Edward T. VERIFIED CUSTOMER
problem solved quickly Thank you
2/29/2024
Denise M. VERIFIED CUSTOMER
Carlos is the absolute best. He always exceeds my expectations and always shows great care when I have to bring my vehicle in. He is excellent at maintaining communication with me throughout the process and is transparent when answering my questions. I will always choose Villa as long as I can have a representative such as Carlos assisting me.
Thank you!
2/29/2024
Ruben R. VERIFIED CUSTOMER
Good Service thank you Carlos
2/29/2024
Sam C. VERIFIED CUSTOMER
Joel is an excellent service provider and never ceases to amaze me with his professionalism.
2/29/2024
Stephen John. VERIFIED CUSTOMER
Jane is great to work with.
Glad we were able to reconnect with her for service.
2/29/2024
Pamela B. VERIFIED CUSTOMER
Mr Kotler was very polite, professional and thorough as he went over the process of getting the oil changed on my 2023 Ford Escape. In addition he explained future services my car would need and why it was important to keep these services up to date. I have been a customer of Villa Ford for over 30 years. I am extremely satisfied with my experience and will continue to do business with this dealership.