Carlos was great. I've had some poor experiences with VF service people in the past, but Carlos answered all my questions and took care of all my concerns. I will request his help with future service needs.
2/24/2024
Richard E. VERIFIED CUSTOMER
Jane was a pleasure to work with. She was very patient with me and all my questions I emailed her. She constantly updated me while my car was being serviced. Villa ford has been excellent in every way with excellent employees
2/24/2024
John H. VERIFIED CUSTOMER
Jane as always very professional helpful and great to work with I believe a true asset to your business.
Thak you
John H
2/24/2024
Geo M.. VERIFIED CUSTOMER
No appointment and still got in and out.
Thank you
2/24/2024
Robert C. VERIFIED CUSTOMER
Glenn was fantastic as always from start to finish. Thanks again!
2/24/2024
Kathryn S. VERIFIED CUSTOMER
He was very helpful.
2/24/2024
Lynn/Kimberly W. VERIFIED CUSTOMER
Carlos is amazing and took care of my service. Efficient and quick work done!! Very much appreciated!!
2/24/2024
Billy V. VERIFIED CUSTOMER
Jane is honest……
Jane is my favorite person @ your company…..
I trust Jane……..
2/23/2024
Richard L. VERIFIED CUSTOMER
Good service
2/23/2024
Lisa G. VERIFIED CUSTOMER
Everything thing was handled, professionally, and in a timely manner.
2/23/2024
Darcee G. VERIFIED CUSTOMER
Part not in stock. Appreciate that the car was able to be dropped off; however, I had asked to be notified as to when it would be so that I could meet the Ford person outside so that there was less chance of waking the baby sleeping inside. I never received a text notice to say that they were on their way even though someone else had told me that I should have received one.
2/23/2024
Todd S. VERIFIED CUSTOMER
My truck seat still has a stain and there is a scrap on the back passenger wheel.
2/23/2024
Alice Y. VERIFIED CUSTOMER
Glen Kotler is the best service advisor. He explained in easy terms problems and fix with my car; great communication. Always calling me to update status of my car. There were three major fixes and he gave me a heads up the time it would take to get it worked on.
2/23/2024
Vanessa G. VERIFIED CUSTOMER
I love Villa Ford. I always get the best customer service. I come all the way from Westminster to get my car serviced there. They are always helpful, informative and genuinely nice overall. I have never had any issues, just great experiences. Victor and Ibarra are the 2 that usually assist me and they are both great.
2/23/2024
Rudolph C. VERIFIED CUSTOMER
Tony was professional and timely...appreciate his help!
2/22/2024
Eric D. VERIFIED CUSTOMER
Very helpful
2/22/2024
R &. VERIFIED CUSTOMER
Sheldon is very thorough and goes the extra mile to make sure we are completely satisfied
2/22/2024
Rory C. VERIFIED CUSTOMER
Great experience!
2/22/2024
Mike A. VERIFIED CUSTOMER
Domingo was on time and helped me with my situation in a timely manner. He kept in contact and let me know as soon as my vehicle was ready. As a small business owner my vehicle is life and he helped me get my vehicle back asap