Joe did good job keeping me informed as they diagnosed stuff car is 10 years old still running great only serviced at villa
2/16/2024
Kenneth H. VERIFIED CUSTOMER
I’m extremely satisfied with my service experience with Joel. He was highly professional and kept me apprised of the work on my Ford Expedition. It is always an enjoyable experience to come to your dealership.
2/16/2024
Kenneth S. VERIFIED CUSTOMER
Carlos was very responsive to my inquiries, answered my questions thoroughly, and was impressively professional in all of our interactions. I’ll certainly request to work with Carlos the next time I have service work needed at Villa Ford.
2/16/2024
Victor S. VERIFIED CUSTOMER
Domingo is an amazing service technician. Not only did he work with me on the special situation I was dealing with, he understood what I was dealing with. He arranged everything for me and my son. Domingo is what I would consider 1 in a million! Thank you
2/16/2024
Edward Y. VERIFIED CUSTOMER
Great job.
2/16/2024
Julie N. VERIFIED CUSTOMER
There was a delay with car washing and Joel went to wash it himself!
2/16/2024
Jingtan S. VERIFIED CUSTOMER
Professional and reliable
2/15/2024
Tony F. VERIFIED CUSTOMER
The texting application that was used never responded back when I messaged. I was under the impression that the diagnostic fee would cover all aspects of the vehicle such as brakes, and other miscellaneous components, and not just a the issue for which the vehicle was brought in for.
2/15/2024
Michael /. VERIFIED CUSTOMER
Glen Kotler did a great job and so did his supervisor Mike. I was happy with the end result.
2/15/2024
Cauthen, Marita. VERIFIED CUSTOMER
I can always rely on good service from Domingo.
2/15/2024
Jennifer B. VERIFIED CUSTOMER
Unfortunately, i had to return to the dealer after getting home. i had paid to have the battery replaced ( as well as other services) but when i checked to verify, it was still the old battery. Tony had already gone home. Fortunately, Victor was able to assist me and get the battery replaced. Victor apologized profusely as he said this is not supposed to happen. I was grateful that Victor was able to get it corrected!
2/15/2024
Giuseppina M. VERIFIED CUSTOMER
Tony was great! I’ll always ask for him in our future service needs with our Ford Edge.
2/15/2024
Brandt S. VERIFIED CUSTOMER
The glovebox door still sticks,and must be manually pulled open.This was not properly fixed.
2/14/2024
Leslie S. VERIFIED CUSTOMER
First time at Villa Ford and it went perfect. I will be back .
2/14/2024
Brian P. VERIFIED CUSTOMER
The service writer and the complimentary delivery
2/14/2024
Clemente M. VERIFIED CUSTOMER
Good atention
2/14/2024
Patricia O. VERIFIED CUSTOMER
Joel was helpful from start to finish. He was friendly and didn’t seem distracted or too busy as has been my experience at Villa before. I actually put his name and # in my phone to ask for him next time I go back.
2/13/2024
David B. VERIFIED CUSTOMER
Great service, above and beyond!!
2/13/2024
Janice N. VERIFIED CUSTOMER
They said they would wash my car, and they did, but they didn’t dry it very well and it was badly spotted. It looked better before they washed it. It’s a nice gesture, but if you’re going to offer it they should do a half decent job.