Joe is always professional. Service was thorough and precise. The valet drop off was an unexpected surprise. Losing the car wash didn’t bother me
1/15/2025
Carlos C. VERIFIED CUSTOMER
The best customer service
1/15/2025
Frank G. VERIFIED CUSTOMER
Domingo provided updates progress on my Edge and had the service completed in a timely manner. Domino’s customer service went above and beyond.
1/15/2025
Patricia M. VERIFIED CUSTOMER
I tried the concierge service for the first time. Definitely not a fan. And my car wasn't right when I got it back. So the concierge had to take it back again and then bring it back to me at work. Things in my car were disturbed. I very rarely let other people drive my car and so I will not be subscribing to this again. Just bring back the car wash.
1/15/2025
Tim B. VERIFIED CUSTOMER
Sheldon did a great job and kept me informed throughout the term of the service. Five stars!
1/15/2025
Son L. VERIFIED CUSTOMER
Great service advisor & answered all my questions & concerning. 2 thumbs up
1/15/2025
Michael Y. VERIFIED CUSTOMER
Service was completed in the time frame promised. Wish they would have washed it as usually done. ????
1/15/2025
John B. VERIFIED CUSTOMER
Right on Joel.
1/15/2025
Dale M. VERIFIED CUSTOMER
My service visit could not have gone any smoother. Cudos to Carlos and the entire staff I dealt with.
1/15/2025
Martin H. VERIFIED CUSTOMER
Always a pleasure dealing with Carlos Ibarra; his customer services always outstanding. Thank!
1/15/2025
Michelle M. VERIFIED CUSTOMER
Domingo provided excellent service! He ordered my tire and it came in on the same day. I was able to get my tire replaced all in one day. Thank you Domingo for your help my car.
1/15/2025
Jerad M. VERIFIED CUSTOMER
Carlos and Villa Ford continue to exceed all expectation of a dealer. I am so thankful for the rapid response and open communication via phone calls as well as text conversation. I have never had a dealer experience like the experience and level of service and attention of Villa Ford. Thank you Carlos of everything you have done for me. I truly appreciate it.
1/15/2025
Brian N. VERIFIED CUSTOMER
Listen to all my concerns, got them addressed and had the vehicle done in a timely manner
1/14/2025
Rob C. VERIFIED CUSTOMER
Glenn is a man of his word
1/14/2025
Tuan N. VERIFIED CUSTOMER
Very friendly and wonderful service.
1/14/2025
Richard M. VERIFIED CUSTOMER
Richard was very helpful and was able to get my car back to me faster than expected
1/14/2025
Tom P. VERIFIED CUSTOMER
Sheldon was very professional and helpful. I will ask for him in the future. Thank you.
1/14/2025
Kevin R. VERIFIED CUSTOMER
Very helpful, I got the work done in a timely manner.