Horrible costumer service, no desire to help a customer and give assistance when needed and deserved
12/8/2024
Anthony S. VERIFIED CUSTOMER
Jane was very professional and knowledgeable. I can trust her to make sure that my truck is taken care of as if it was her vehicle. Job well done. Thank you for your kindness.
12/8/2024
Robert L. VERIFIED CUSTOMER
I was kept updated.
12/8/2024
Debbie C. VERIFIED CUSTOMER
Joel helped me with my tire issue which I really appreciate.
12/8/2024
Fred R. VERIFIED CUSTOMER
Rick got my warranty work done on my car in just one day. Went out of his way to get my car washed and dried upon completion of the job that Villa Park did. in addition, there was no charge for all the work that was done. Super happy with Villa Park Ford, which I’ve also bought a F150 there as well.
12/7/2024
Gerardo S. VERIFIED CUSTOMER
Sheldon is the man quick and easy thanks again
12/7/2024
Raymond W. VERIFIED CUSTOMER
Great experience from start to finish. Rick Justus was a pleasure to work with. I love having a Lyft ride home and then having my vehicle delivered when the work was done. Great customer service!
12/7/2024
Francisco V. VERIFIED CUSTOMER
The staff. Are very friendly thank you.
12/7/2024
Bergmann (. VERIFIED CUSTOMER
Called for an appointment this morning and you fit me is quickly.
Great service and super friendly.
12/7/2024
Debora S. VERIFIED CUSTOMER
He was amazing. Super sweet and helpful. When I walked out to give my ticket for pick up nobody was there so he walked out and got my car for me so I didn’t have to wait. A true gentleman.
12/7/2024
Hilda M. VERIFIED CUSTOMER
Thank you for the service. I did not even know there was a mobile service like this. Yes I would use the service again. I felt the only downfall was no car wash lol. ????
12/7/2024
Lisa M. VERIFIED CUSTOMER
Domingo always takes great care of me. Thank you ????
12/7/2024
Cynthia S. VERIFIED CUSTOMER
I was 200 % happy with the service. Only one item usually my car gets washed but this time it was not nor was I asked if I wanted it washed.
12/7/2024
Worldwide Construction. VERIFIED CUSTOMER
I had an appointment. They took my vehicle at that time serviced an returned within an hour and car wash on top of it. Friendly and fast. Thanks
12/6/2024
Christy S. VERIFIED CUSTOMER
Thank you Fird Team and Joel! Always appreciate the efficient service and friendly staff
12/6/2024
Jacqueline T. VERIFIED CUSTOMER
Richard was very helpful and did a great job keeping me posted
12/6/2024
Stewart E. VERIFIED CUSTOMER
He was very helpful
12/6/2024
John A. VERIFIED CUSTOMER
Sales man Mario, Manager Dean and another name I don't remember (under Dean), were awesome. tHE YOUNG MAN WHO DROPPED IT OFF Ignacio was awesome explaining the features.... Great experience.
12/5/2024
Charles F. VERIFIED CUSTOMER
I came very close to believing your agent and agreeing to spending $2800 on my car which wasn't needed. Your service manager stood 100 per cent behind the story that was told. I would love to tell you the real story. I have bought several cars from your dealership but that may have changed.