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Real Reviews from VERIFIED CUSTOMERS
Karn C. VERIFIED CUSTOMER
Really nice guy, helps for everything for your car need.
11/25/2020
Greg A. VERIFIED CUSTOMER
Glen Kotler was professional and provided excellent service.
11/25/2020
Timmerie H. VERIFIED CUSTOMER
Victor was amazing he figured out problem and took care of service in a timely manner.
11/25/2020
David A. VERIFIED CUSTOMER
Dustin Simon is great when it comes to customer service. He helps me out and makes sure my vehicle gets taken care of for whatever problem I bring my vehicle to the dealer. Thanks again Dustin.
11/25/2020
Jorge H. VERIFIED CUSTOMER
Excellent service- first time trying out this type of service.... loved it! Will continue using this service in the future. The technician was a complete professional.
11/24/2020
Ricky B. VERIFIED CUSTOMER
I really appreciated the entire service department for their accuracy in isolating the problems with my F150. But on the Ford Corporate side, I have found several other F150 owners having the same problem with their vehicle's also having a seal leak.in the same location as my problem. This is looking more like a design fault I believe this repair should have been covered by ford! I am going to persue with Ford Corporate to voice my concerns. I will continue to bring my vehicle to Villa Gord because I trust the entire organization there! Thank You !
11/24/2020
Vanessa S. VERIFIED CUSTOMER
I took my car in because a sensor light was on and in the paper work it says I didn’t want it fixed when I never said that. He did say it would cost $200 to fix each sensor. You guys kept my car all day which I said was fine and when I called to check if it was done they said it was being washed which was never washed and now my air conditioning is not working right. Not happy at all!
11/24/2020
Timothy K. VERIFIED CUSTOMER
Problem not fixed
11/23/2020
David B. VERIFIED CUSTOMER
Victor Barron was amazing. Got me in and out quick and answered all my questions with ease. He kept me informed on what was going on with my car. He made a usually annoying trip to a dealership and pleasant experience. I will come to Villa ford for my future car needs. I live in Huntington Beach and it was worth the further drive for me. Thank you Victor and Villa Ford.
11/22/2020
John W. VERIFIED CUSTOMER
Janie was great on her consistent follow up. Seems like the repairs are good. Just surprised my car wasn’t washed.
11/22/2020
Enrique B. VERIFIED CUSTOMER
Excellent service .
11/22/2020
Nery C. VERIFIED CUSTOMER
Excellent service
11/21/2020
Judy B. VERIFIED CUSTOMER
Have always worked with Joel Argulo. Trust him and his honesty and have always been confident with him even when he was at Orange Ford Mazda. Followed him when he moved to Villa Ford
11/21/2020
Mariusz K. VERIFIED CUSTOMER
All good as expected
11/21/2020
Suzanne G. VERIFIED CUSTOMER
I will not be coming back. After 13 years it’s painfully obvious that it’s time to go elsewhere.
11/20/2020
Michelle T. VERIFIED CUSTOMER
I was very pleased to know Ford of Orange merged with Villa Ford. I was pleased with the service and Joel was very professional. He liked my Yorkie Rocky! That was a plus in my book. Rocky is my world. They welcomed him in the building and he caught the attention of the other customers. I feel comfortable at Villa Ford and I felt comfortable with Joel. He got everything done that I mentioned. Thanks Joel! Rocky thanks you too!
11/20/2020
Robert D. VERIFIED CUSTOMER
My vehicle was returned to me with a severely damaged/cracked dash board The service manager denied responsibility despite facts I plan to take action
11/20/2020
Isaac P. VERIFIED CUSTOMER
That was a very good service I appreciate Thank you
11/20/2020
Karen V. VERIFIED CUSTOMER
Always a job well done! Can't ask for better service!
11/20/2020
Jose M. VERIFIED CUSTOMER
Joel was great long time customer
11/19/2020