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Real Reviews from VERIFIED CUSTOMERS
Jennifer K. VERIFIED CUSTOMER
Sheldon took care of my car quickly and with a friendly yet professional attitude. I enjoy feeling known when I talk to Sheldon.
11/2/2024
Louisa P. VERIFIED CUSTOMER
Great service and fast response
11/2/2024
Schley Products. VERIFIED CUSTOMER
I have the greatest service team at Villa Ford that I’ve ever experienced, in fact it’s a TriFecta of greatness. First off this is Jeany , my service writer. She is Quite literally the best service writer I have ever had the pleasure of working with at any vehicle brand that I’ve owned in the past that includes Chevrolet, Cadillac, BMW or Mercedes. What I find refreshing about Jeany is that she doesn’t talk down to me, she does not act like she knows everything, and when she doesn’t know something, she is very happy to find out the proper answer from the technician without guessing or making me feel less for not knowing. That, and on top of her master communication skills really does make the service experience at Villa Ford the best I’ve ever dealt with. Now combined Jeany great customer service with two of the best technicians I have ever worked on my trucks, Matt Marshall my engine tech and Jeremy Linder my under fender chassis and drive line Technician, it’s literally the 1996 Olympic dream team afford repair. With Jeany leading the way on comms then Matt and Jeremy doing their sing with the technical work I have No Doubt. My truck was repaired perfectly, but it gives me full confidence to use my truck as hard as I need to. Fact is I actually brag to my buddies about how great this trifecta of service professionals have been for me. The guys I tell this to only have stories of the opposite, stories of bad experiences. When’s the last time you’ve heard a customer bragging to their friends about how great their service experiences was, how I was a happy to spend $2G’s getting my truck worked on, but that’s literally what these three have created. Here’s the thing, I’m not sure who will even read this hopefully it’s the president or owner of the dealership and I hope it doesn’t come across like I’m blowing smoke up your ring and pinion or fabricating all this out of thin air because I’m not, I am truly this satisfied. Lastly, I’d like to say thank you too Jeany,Matt, and Jeremy for making the last two weeks without my truck as good as an experience as it could be. Thank you. Chad Schley
11/2/2024
Irving I. VERIFIED CUSTOMER
Glen was great! This is my second time I’ve worked with him and I’ve always had a great experience
11/2/2024
Michelle M. VERIFIED CUSTOMER
Domingo made sure all issues with my Expedition were resolved. He communicated with me through the process. I appreciate his level of service!
11/1/2024
General Underground. VERIFIED CUSTOMER
Very helpful and a good service thank you
11/1/2024
Jerad M. VERIFIED CUSTOMER
Carlos continues to exceed my expectation. His constant communication with vehicle updates is a nice change from the previous dealership I use to use. I am very happy with Villa Ford’s service department.
11/1/2024
Nunn, Tim. VERIFIED CUSTOMER
Domingo was great and very communicative.
11/1/2024
Anthony R. VERIFIED CUSTOMER
They did the recall in one day and delivered my vehicle to my house after it was done.
11/1/2024
Herman P. VERIFIED CUSTOMER
Domingo is always very helpful to us every time we take our vehicles for services. He goes above and beyond to make sure that we get the service that we deserve. He is very comfortable to work with.
11/1/2024
Carlos I. VERIFIED CUSTOMER
Always a great service
11/1/2024
Katalin C. VERIFIED CUSTOMER
Very professional staff, excellent service, fast and reliable.
11/1/2024
Ashley R. VERIFIED CUSTOMER
Domingo did a fantastic job!
11/1/2024
Lynne S. VERIFIED CUSTOMER
Domingo and your team were knowledgeable, helpful, listened to us and were responsive. Domingo out in the extra effort to help us.Thank you!
10/31/2024
Ernie F. VERIFIED CUSTOMER
Everybody is helpful and accommdating.. no delays satisfaction is guaranteed. Spacious waiting areas with comfort. Thank you VILLA FORD especially to new found friend Mr Carlos Ibarra.
10/31/2024
Patrick D. VERIFIED CUSTOMER
Rick is always professional and works hard to achieve a mutually beneficial outcome.
10/31/2024
Paul O. VERIFIED CUSTOMER
Glen was a professional, very good at his job .Great attitude
10/31/2024
Tod H. VERIFIED CUSTOMER
Janey, always goes the extra mile. She is on top of everything. Always accommodating. Great service adviser
10/31/2024
Lisa F. VERIFIED CUSTOMER
Domingo Naranjo is an excellent service advisor and kept me informed throughout the servicing of my truck.
10/31/2024
Kevin E. VERIFIED CUSTOMER
They said they were going to wash my truck and they didn’t.
10/31/2024