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Real Reviews from VERIFIED CUSTOMERS
Robyn P. VERIFIED CUSTOMER
Hi, Edgar was very nice and he communicated to me during the whole process about when I could get my car and about how long it takes. He was great, no issues with him at all. However, when I got there yesterday another gentleman helped me get my car checked in and brought me to his register since Edgar was with another customer, where he proceeded to try and up sell me on all kinds of various services for my car. I have been coming to Villa Ford for over 20 years and have purchased three cars there and regularly bring them ALL in for service. I don’t know how many times I call ahead and say I’d like a specific service done on my car and they try and add more by the end of my visit. I’m so sick of it. I come in so often I know what needs to be done. I’m seriously considering never coming there again because of this. I wanted an oil change this last time and to fix the recalled suspension rod but before I know it I need a new alignment on the front of my car, a full tune up and various other services totaling $455.00 or something ridiculous like that. Please in the future, if my car is being serviced and it needs something tell me, but don’t try and add things to my $65.00 oil change because I’m a girl, it’s not very nice. Robyn P
11/5/2020
Traci F. VERIFIED CUSTOMER
I was just a little sad my car was not washed but other than that Joel was great!
11/4/2020
Susan B. VERIFIED CUSTOMER
Outstanding Service. Thank you Victor!
11/4/2020
Gary T. VERIFIED CUSTOMER
Victor Barron was very professional.
11/4/2020
Ernest H. VERIFIED CUSTOMER
A very nice experience thanks Dustin
11/4/2020
Graham B. VERIFIED CUSTOMER
I am very happy with the service Glen provided and will be coming back when needed.
11/4/2020
Steve R. VERIFIED CUSTOMER
Joel is always a top professional when I come in for service. He's always attentive to my needs and makes recommendations that I can trust. He's definitely my go-to guy!
11/4/2020
Kim J. VERIFIED CUSTOMER
Carlos is exceptional. Kevin detailed my GT500. It looks better than it did new. Great job all. Thank you Jacob. The best. Kim J
11/4/2020
Stacy G. VERIFIED CUSTOMER
Cars repairs are usually emotional & expensive. Glen is very thorough with explaining the problem & solutions. He gives you options and plans. He’s very patient and addresses all questions & concerns. Glenn keeps you updated on the progress & completion.
11/4/2020
Joseph G. VERIFIED CUSTOMER
Great advisor! I was switched over to a new one because he had an emergency to attend to, but overall Sheldon and Brian were amazing, called to give me updates and took my vehicle back in no problem.
11/3/2020
Robert B. VERIFIED CUSTOMER
Joel was very helpful and was able to have me in and out of there with a new battery in 30 minutes!! Time is money and I appreciate the quick turn around!
11/3/2020
Matthew B. VERIFIED CUSTOMER
He was very patient with me. I was upset when I came in but he did a good job explaining everything. Twice he looked up price options for me after I released the vehicle to him and appreciate his time and never acting like I was interfering with his work.
11/3/2020
Jon L. VERIFIED CUSTOMER
Great service from Villa Ford. Janie is great as always.
10/31/2020
Jerry A. VERIFIED CUSTOMER
Marcus did a great job and was very courteous. I would have been happier if he had a credit card reader device.
10/31/2020
Richard W. VERIFIED CUSTOMER
Everyone was friendly and professional. My car was finished when he said it would be.
10/31/2020
Joell S. VERIFIED CUSTOMER
Glen was amazing to work with! He was very kind and knowledgeable as well as professional. I would definitely recommend Glen if you need service!
10/31/2020
Jeffrey Y. VERIFIED CUSTOMER
Sheldon did a fantastic job! Had an oil leak problem for months, and he diagnosed and had it repaired in a day! Battled this problem with multiple visits with a continuous leak and Sheldon got it done! Appreciate all the efforts!
10/30/2020
Carlos I. VERIFIED CUSTOMER
Carlos was Great!!
10/30/2020
Adriana H. VERIFIED CUSTOMER
Great customer service.
10/30/2020
Robert B. VERIFIED CUSTOMER
No problems with the service tCarlos was very good the service was done like it was supposed to and I am completely satisfied Robert B
10/30/2020