I'm totally disappointed with the service provided, I have major issues with the way the service advisor talk to me. My truck is not ready yet, I will see this afternoon.
9/9/2020
Verjean W. VERIFIED CUSTOMER
Great new service. Marcus was a true professional. Knows his stuff professionally and coutesy to the customer.
9/9/2020
Tracy C. VERIFIED CUSTOMER
Thank you for the great service!
9/9/2020
James B. VERIFIED CUSTOMER
Glen was very professional and helpful with all my concerns. My truck was completed in a timely manner.
9/9/2020
Jivanny I. VERIFIED CUSTOMER
Dustin Simon was one of the best service representatives that I’ve ever came across. Gave me so many tips and info on my car. I was blown away by his service.
9/8/2020
Oscar B. VERIFIED CUSTOMER
Dishonest service advisor, I paid $114 for an oil change after he quoted me $74.
9/7/2020
Andrew D. VERIFIED CUSTOMER
Edgar was very helpful. He answered any and all questions and always returned my phone calls quickly.
9/7/2020
Mark R. VERIFIED CUSTOMER
Efficient and knowledgeable
9/6/2020
Michael R. VERIFIED CUSTOMER
My advisor Carlos Ibarra Received the necessary part & had it installed within 20 minutes of my arrival.
As with every visit I have, Carlos Ibarra is always courteous & very professional.
His professionalism is always appreciated.
As stated previously, Carlos is a true asset to your team!
9/6/2020
Jose P. VERIFIED CUSTOMER
Dustin had great customer service.
9/6/2020
Melissa F. VERIFIED CUSTOMER
We had to repeat service requests multiple times and still did not have everything addressed. Was assured a complimentary detail after having our car returned to us fill of glass in July, and then it was not noted in our file. When asked for The detail To be completed this trip, it was not. Continue to have problems with running board after we were assured it was testing and no problems were found. We had to have multiple conversations with our service tech to resolve issues, and during drop off was not assisted in a timely manner or with clear communication.
Extremely unhappy with the service we received and will likely not be returning to this service center or recommending it to others.
9/6/2020
Jon L. VERIFIED CUSTOMER
Great service from Villa Ford. Also Jane is always very helpful.
9/5/2020
Johnny C. VERIFIED CUSTOMER
Victor, what can I say. Simply the best.
9/5/2020
Karim M. VERIFIED CUSTOMER
My service advisor is a Wounderful and knowledgeable person,
Thanks Jane, Karim
Keystone Builders Inc
9/5/2020
William M. VERIFIED CUSTOMER
Victor was awesome, helped me out getting my explorer repaired. He knew right away what the problem might have been. Reached out to me with updates on my vehicle. Great service!!
9/4/2020
Tanya S. VERIFIED CUSTOMER
Great job Dustin! Thank you
9/4/2020
Prisco A. VERIFIED CUSTOMER
Good costumer service
9/4/2020
David K. VERIFIED CUSTOMER
Joel rules!!! Very prompt and courteous service provided by him.