I didn’t talk to anyone other than the porters until 30 minutes after my appointment time. The porters were nice and helpful but no one else was there.
10/28/2024
Dianne F. VERIFIED CUSTOMER
Carlos was fantastic to work with! He turned out repair around in one day. Three recalls and a plastic molding repair! Just wonderful, we will be back as we both drive Fords.
10/28/2024
Craig M. VERIFIED CUSTOMER
Carlos was polite, kind and professional. He did a great job!
10/27/2024
John /. VERIFIED CUSTOMER
Domingo Naranjo’s customer service is excellent!!
Thanks a lot!!
10/27/2024
Lazarrus W. VERIFIED CUSTOMER
The best representative ever. He made my experience so easy and smooth. He is my new standard of customer care.
10/27/2024
Abel M. VERIFIED CUSTOMER
Carlos showed that he was knowledgeable. Carlos was able to answer and explain a recall question about my vehicle. I am satisfied with today’s experience.
10/27/2024
Henry A. VERIFIED CUSTOMER
The end bill was almost $300 more than quoted me when I reserved the service.
Henry J. Aschbrenner
P.S. The wipers add on are not $300.
10/27/2024
Kevin D. VERIFIED CUSTOMER
Richard was very helpful and professional and represents Villa Ford as a professional, conscientious worker
10/26/2024
Matthew K. VERIFIED CUSTOMER
They did a good job.
10/26/2024
Schirmacher . VERIFIED CUSTOMER
Sheldon keep us up to date with the status of our vehicle. Thanks
10/26/2024
Michael C. VERIFIED CUSTOMER
This was my 2nd time dealing with Glen and was just as pleasant as 1st. All my concerns were met to my satisfaction.
The requested car wash was not performed due to carwash not being available. Not a big deal to me.
10/26/2024
Jayson T. VERIFIED CUSTOMER
Great job
10/26/2024
Michael M. VERIFIED CUSTOMER
Everything was great
10/25/2024
Donna H. VERIFIED CUSTOMER
Carlos as always afforded excellent service for my vehicle.
10/25/2024
Evelyn H. VERIFIED CUSTOMER
First time working with Sheldon and it was a pleasure, he explained the services done to my vehicle and its condition, and had my vehicle ready in a timely manner.
10/25/2024
Kate R. VERIFIED CUSTOMER
Carlos is amazing! Will be going to him for any future service needs.
10/25/2024
Daryl L. VERIFIED CUSTOMER
Sheldon was the man. Not gonna lie at first I didn’t like how things were going at first, but he definitely helped with easing and making everything roll out smoothly. Only thing I would say is it would be nice to have my car worked on when in the time frame it was said it would be worked on. Rather than dropping my car off early the first day and to have my car getting worked on the following day. What is the point of renting a car early to have my car worked on the following day? Also get some cars to rent the truck was super inconvenient because it wouldn’t fit in my parking structure. More of a me problem without a doubt. Sheldon was superb and will probably have him be my guy moving forward
10/25/2024
Fortunata Z. VERIFIED CUSTOMER
Tus Ibarra he’s very professional thank you so much