Glen as always was fantastic from start to finish.
10/25/2024
Gregory M. VERIFIED CUSTOMER
I've had some great service with your group and some that was questionable. Richard was the best! He was very attentive and helpful. I work in Orange, but live near closer to 2 other dealerships. If I can have him help me again, I'll go out of my way to get serviced with y'all!
10/25/2024
Dennis C. VERIFIED CUSTOMER
Very good service
10/25/2024
Jill D. VERIFIED CUSTOMER
Ric service person kept me in the loop updated me on everything my vehicle needed. Very happy.
10/25/2024
David M. VERIFIED CUSTOMER
I brought my vehicle in to get the rear passenger window fixed because it wasn’t dropping fast enough when I opened the door and would get caught on the roof trim causing a gap and this issue was back in 2022 which I was told they fixed it, 6 months ago the issue happened constantly and I would do a window relearn/reset where you hold the window down 5 seconds at the bottom and 5 seconds at the top, that would reset but the issue would come back the next day, I told Glen this when I brought the vehicle in and told him the reset is not the solution and they said it was a software update which fixes the problem and they did the reset which I do every day and sure enough the issue happened again when I was hesitant to accept that the reset was the fix and I was right, the problem came back and have now wasted another day telling them what the issue was and they just wanted to go through the motions without figuring out the root of the issue so now I have to take it back to the dealership and I feel like they are just pushing off the fix until my warranty runs out which is unacceptable.
10/25/2024
Alan B. VERIFIED CUSTOMER
Everything was perfectly fine and I got my car back in less time than I was told it would take !!!!
10/25/2024
Stephanie J. VERIFIED CUSTOMER
Good work.
10/24/2024
Pamela K. VERIFIED CUSTOMER
Sheldon was great
10/24/2024
Kim C. VERIFIED CUSTOMER
Rick was extremely helpful and made me feel like I was being taken care of. I really appreciated his professionalism and would definitely bring my vehicles back to him.
10/24/2024
George B. VERIFIED CUSTOMER
Thanks Richard .
10/24/2024
Jonathan B. VERIFIED CUSTOMER
Great man !
10/23/2024
David C. VERIFIED CUSTOMER
Rick was great to work with. Our service was completed on time which was important for us on Monday.
10/23/2024
Scott K. VERIFIED CUSTOMER
Rick went way above and beyond explaining all of my options and ensuring I was kept informed of everything that was being done. He is a valuable asset to Villa Ford.
10/23/2024
Innovative Construstion. VERIFIED CUSTOMER
Good
10/23/2024
Lynn G. VERIFIED CUSTOMER
Thank you.
10/23/2024
David B. VERIFIED CUSTOMER
Very happy with the the service I received on my vehicle.
10/23/2024
Ben B. VERIFIED CUSTOMER
Joel has been helping me for years. Always does a great job!!!
10/22/2024
Don H. VERIFIED CUSTOMER
Sheldon was prompt in communicating with me the issues with my truck even when it wasn’t always good news.
10/22/2024
Robert P. VERIFIED CUSTOMER
Been coming to this dealer since 2016 for service. This time I waited for almost an hour for someone to come see me for assistance on servicing my vehicle.
10/22/2024
Harold R. VERIFIED CUSTOMER
All was OK with the exception of getting timely responses to text or phone messages.