We were very satisfied. We just wanted to thank Jane for everything she did and this was the only way we could. The best service manager we ever had.
4/30/2020
Caroline P. VERIFIED CUSTOMER
Janey is awesome - she took great care of me and my car . Personalized service - I definitely like ford over here rather than the other dealership with mazdA
4/30/2020
Ian S. VERIFIED CUSTOMER
I got the recall on my vehicle air bag and new tires. For some reason now my AC doesn’t work properly.
4/29/2020
Jon L. VERIFIED CUSTOMER
Jane is always nice and very helpful. I always go to her for all my service needs.
4/29/2020
Nai S. VERIFIED CUSTOMER
I felt I was just in the service to wait for far too long. My service rep did not come to check on me or update me. I ended up having to go look for help and to find out my car was completed service. If I hadn't I would have been still waiting. Not what I expected for this department. No one there seem to care. No apologies for the apparent awareness I was forgotten. The cashier, my rep, seem to become aware I had waited far too long but didn't seem to care. Also other reps there seem to be processed their customers real fast, and didn't even bother checking on me on while their customers come and go.
4/29/2020
Susana R. VERIFIED CUSTOMER
Great service and no hassle at all! Keep up the good work!!
4/29/2020
Cherie /. VERIFIED CUSTOMER
Did A Great Job, thank you so much.
Sam Elliott
4/29/2020
Nick D. VERIFIED CUSTOMER
you guys are awesome thank you for everything you do and being so helpful a special shoutout to Ryan and Jane for being especially awesome
4/28/2020
Sean M. VERIFIED CUSTOMER
Maintenance work was quick and hassel free, can't ask for anything more. Thanks and stay safe.
4/28/2020
Janice N. VERIFIED CUSTOMER
Jane is a pleasure to deal with. Very friendly and helpful.
4/28/2020
Omar N. VERIFIED CUSTOMER
I had my appointment at 7.30 in the morning only for service and my car was ready until 9.50 a.m. When I questioned the person who was helping me, he told me that they were late because they were washing it.But when I received my vehicle it was not vacuumed and the rims were still dirty.
4/28/2020
Adriana E. VERIFIED CUSTOMER
Great job like always with Villa Ford. We have purchased 3 vehicles and will continue too because of the service we receive like from Jason Yee today.
4/28/2020
Kenneth L. VERIFIED CUSTOMER
All is well!!!
4/27/2020
Fred R. VERIFIED CUSTOMER
The service was great I was kept update
The paperwork was fine.
4/27/2020
Michael A. VERIFIED CUSTOMER
My representative who assisted me, Joel was great. My truck spent 4 days at the shop for a simple windshield wiper switch. However, due to the current Covid circumstances, I understand. My trucks exterior was extremely dirty and was not washed as it usually is after a maintenance. Also, Whoever worked on my vehicle left tools in the vehicle. I ended up giving the tools to the valet to return back to the service technician.
4/27/2020
Robert B. VERIFIED CUSTOMER
Jim Saenz was very helpful in making the arrangements to have my bed liner sprayed. I’m very happy with the way it came out.
4/26/2020
Jesse S. VERIFIED CUSTOMER
Yes they worked with me on alternative credit card processing options and saved me some time. Thank you
4/26/2020
Ignacio S. VERIFIED CUSTOMER
Great service withvreasonable prices.
4/26/2020
Monica H. VERIFIED CUSTOMER
Assumed work needed done and charged me before notifying me. Should you not be checking before doing? Don’t turn your service managers into salesmen. By the way, my son experienced the exact type of treatment on the same day with another rep!
4/25/2020
Michael G. VERIFIED CUSTOMER
Carlos was awesome! I could not have asked for better service. Thank you!