Outstanding customer service. Always a pleasure to do business with Janey.
4/18/2020
Arnulfo R. VERIFIED CUSTOMER
Check engine light came back on
4/18/2020
Lamberto H. VERIFIED CUSTOMER
Great service!
4/18/2020
Jesus M. VERIFIED CUSTOMER
Thanks villa ford
4/18/2020
Allen F. VERIFIED CUSTOMER
Very informative about my service, great personality! Thank you
4/18/2020
Adrian O. VERIFIED CUSTOMER
Awesome service.
4/17/2020
Heather M. VERIFIED CUSTOMER
Came in for an oil change and was quoted 1 hour and fifteen minutes. It ended up taking 3 hours. Joel was nice enough. Also it would be nice to have a diaper changing table in the women’s restroom. I was there for 3 hours and not even a car to change my son in. I know families come to buy cars together as well. Seems like something that could help families and even from a sales point on your behalf. If a mom is stuck between buying a car and having to leave to change a diaper, the stinky diaper will always win.
4/17/2020
Jody A. VERIFIED CUSTOMER
Carlos was great
4/17/2020
Saul G. VERIFIED CUSTOMER
great..job...and thanks a lot..for help me
4/17/2020
Saul G. VERIFIED CUSTOMER
great..job...and thanks a lot..for help me
4/17/2020
Robert S. VERIFIED CUSTOMER
Five stars for a great service!
4/17/2020
Rocibel G. VERIFIED CUSTOMER
????
4/17/2020
Thanin P. VERIFIED CUSTOMER
Good service
4/17/2020
Troy G. VERIFIED CUSTOMER
Mr Victor was 10-Outstanding, I know the importance of CSI as I’ve been in This Car business for 18 yrs as GSM, Finance, Finance Director (Ford 12yrs) I have been in your Service drive a number off times, Twice under the “Wilson” name and was not happy last time either... Not Again.
During these hard times for EVERYONE it is especially difficult... I know and realize the front end (Sales / F&I) are hurting or almost non-existent but to try and make it up in “Fixed Opps” is ****... My 2019 Raptor has a cracked tail-light that shorted a module.. SIMPLE, Again I’m in OUR business so stop the excuses.... I was charged $500 Diag, Total BILL $2600.... A goddamn taillight guys !!!!
It’s Mathematically Impossible unless your “Flagtime” is $600 and you Don’t include Diagnostic... This is total Price Gouge... This wasn’t “Heavy Line” probably had an oil Tech POP it in.... Either way I think you people on Top are Complete Assholes and will NEVER enter that place again.... Thanks for taking care off your locals.. There’s 100 people with Ford in my neighborhood... Look It Up
You had my truck for only a few hours, I asked for Tire Rotation and Oil Change, Didn’t happen, Truck was dirty, Said they didn’t have time.... For $2600 Someone better figure out the TIME....I know this will go NOWHERE, You have lost another, So with that in mind.... Screw Your
Victor, To You, Thanks for your rapid work, You Personally were Great....
4/16/2020
Ed R. VERIFIED CUSTOMER
Thank you Carlos for being attentive to our needs with our C-Max rnergi.
4/16/2020
Jeannine L. VERIFIED CUSTOMER
My service rep Victor was unbelievable. He is consistently professional and helpful. He kept me aware of every step of my visit. He’s a wonderful Ford Rep. thank you.
4/16/2020
Catherine R. VERIFIED CUSTOMER
I liked my service advisor. This is a new Ford dealer to come to for service. It’s farther for me to drive to but I was satisfied with your work and will return.
4/16/2020
David B. VERIFIED CUSTOMER
Great customer service victor kept me well updated throughout the the entire process great place great people 5 star service
4/15/2020
Artemio D. VERIFIED CUSTOMER
Carlos gave me an awesome Exemptible Costomer service. I will always ask for
Carlos to help me with my cars services. I have informed my families to ask Carlos whenever they have to bring their car at villa ford for auto service.????
4/15/2020
Artemio D. VERIFIED CUSTOMER
Carlos gave me an awesome Exemptible Costomer service. I will always ask for
Carlos to help me with my cars services. I have informed my families to ask Carlos whenever they have to bring their car at villa ford for auto service.????