Oil leak after the oil change. Need to come back to the dealership.
10/21/2024
Andrew P. VERIFIED CUSTOMER
Sheldon is very courteous, professional and helpful. He made my day.
10/20/2024
William K. VERIFIED CUSTOMER
Rich was great. Very helpful, kept me informed during the process.
10/20/2024
Chelsie B. VERIFIED CUSTOMER
Service was fantastic from my first call. Proper expectations were set but they absolutely exceeded my expectations! Thank you for your help today!!!
10/20/2024
Ryder S. VERIFIED CUSTOMER
Perfect fast courteous service!
10/20/2024
Thomas B. VERIFIED CUSTOMER
Awesome service … fast professional… great people…
10/20/2024
Tim D. VERIFIED CUSTOMER
550.00 for 1 hour of labor reall way too much. 500.00 per hour is excessive
10/20/2024
Rodney L. VERIFIED CUSTOMER
The car was cleaned and he explained the recall, which I will come back to fix. I didn't have the time on Friday.
10/20/2024
Brice S. VERIFIED CUSTOMER
Great overall experience. Richard was communicative throughout the process from start to finish
10/19/2024
Michael R. VERIFIED CUSTOMER
Once again Carlos Ibarra made our week by taking care of our vehicle service needs. The car was picked up and returned within 2 hours.
Carlos is the force that keeps up coming back to Villa Ford!
10/19/2024
Performance Floor. VERIFIED CUSTOMER
I go to Joel to service all my 3 ford trucks
10/19/2024
Thomas B. VERIFIED CUSTOMER
Super professional and quick service as always. There is a reason I keep coming back and it’s the people!
10/18/2024
Wagstaff,Chelan (. VERIFIED CUSTOMER
Richard was great! Very friendship :)
10/18/2024
Antonio M. VERIFIED CUSTOMER
Superlative
10/18/2024
Charles M. VERIFIED CUSTOMER
Service was quick and Domingo was professional and encouraged me to make an appointment soon for my motor mounts.
10/18/2024
Leah F. VERIFIED CUSTOMER
Everything was amazing from beginning to end. I will definitely be back.
10/18/2024
Eric O. VERIFIED CUSTOMER
Richard was fantastic from the start working with me on the services I needed/wanted on the vehicle to seeing me stand at the valet waiting for someone to bring me my car and going to get it for me himself. It is hands down the best customer service I have received at the dealership in the 2 plus years I have been going there. You really have a god one there.
10/17/2024
Martin P. VERIFIED CUSTOMER
Mr Naranjo was very pleasant and helpful. After 6 years with Ken Grody ford, just find out there were ripped off and dishonest. I will definitely come back to you guys.
10/17/2024
Scheppmann,Tracy (. VERIFIED CUSTOMER
I was very pleased with the effort from Domingo in solving my issues
10/17/2024
Jerad M. VERIFIED CUSTOMER
I am a new customer to the service department at Villa Ford. I am very please with the amazing communication that I receive from Carlos. Carlos was very communicative and quick to respond to any call or message question I had. I had to have 2 major warranty issue repaired and I was very please with the relatively short lead time to finish both transmission and Cam phaser issues as well as the open line of communication. I am very thankful for Calos’ prompt responses as well as the open line of communication. Thank you Carlos