Have been a customer for 15 years. Glen has helped me before always friendly and nice. He goes out of his way to help you. He always has a smile and explains everything to me. He knew I had to go to work. I was back in my vehicle in about 1. 5 hours. Everyone at Ford were very courteous and friendly. I would give Glen a 10 plus! This is a great dealership keep up the good work!
2/28/2020
Adrian J. VERIFIED CUSTOMER
Janey was awesome
2/28/2020
Lori W. VERIFIED CUSTOMER
Jane was awesome! She was very helpful. She answered all my questions and was honest with me. She gave me updates via email as well.
2/27/2020
Jose D. VERIFIED CUSTOMER
Jane was very polite
2/27/2020
Johnothen B. VERIFIED CUSTOMER
Unreal service
2/27/2020
Marius M. VERIFIED CUSTOMER
Best service ever
Great service adviser
2/27/2020
Michael B. VERIFIED CUSTOMER
the truck has been in there for over a month for the second time and once again i need to take it back for a third time. i have asked for all the service documents and still have not received the information
regards
Mr. Bertelli
2/26/2020
Jamie P. VERIFIED CUSTOMER
My advisor was great
2/26/2020
Daniel V. VERIFIED CUSTOMER
Hi, I just want to say that Jane was amazing. She would call often and kept me updated every step of the way. She is super friendly and has great customer service. Thanks for everything Jane.
2/26/2020
Julie C. VERIFIED CUSTOMER
Awesome service as always.
2/25/2020
Edna S. VERIFIED CUSTOMER
Glen Kotler was very attentive to customer needs as he took care of my vehicle's scratches, happened @Ford during an oil change service. I appreciate that a lot.
2/24/2020
Verjean W. VERIFIED CUSTOMER
Carlos kept me informed and certainly met my expectations. Thank you Villa Ford for keepin my Ford Edge in great shape!
2/24/2020
Inan H. VERIFIED CUSTOMER
For just stopping by, unannounced, your service team 'took care of my Ford focus' like I knew they would.
Ford Michigan, all your employees 'are meeting-up' to my expectations today...
2/23/2020
Michelle K. VERIFIED CUSTOMER
Carlos was amazing. Thank you
2/23/2020
Matt J. VERIFIED CUSTOMER
You will be missed Robert Bowen. Great service advisor
2/23/2020
Alfre A. VERIFIED CUSTOMER
Very Happy thank you
2/23/2020
Anne M. VERIFIED CUSTOMER
My service rep was great but he asked an associate to finish me up. I believe his name was Glenn. He was rude and clearly resented having to help someone that he was not going to get credit for helping