Sheldon was AWESOME!! He made Me feel welcome and that He was Happy to Help!! He went far beyond what I expected! & I’m Sooo LUCKY that I had Sheldon taking care of Me & My car!!
Thanks So Much Sheldon!!!????????????????????
2/8/2020
Gregory M. VERIFIED CUSTOMER
Everything was handled perfectly.
2/8/2020
Eric S. VERIFIED CUSTOMER
Sheldon was great and I’d give him a A+/10, but I’m not sure who’s accountable for the pick-up of the vehicle. I arrived about 10 minutes to 6pm/closing, and got my keys after paying the cashier. She said my car would be in one of the service lanes, but it wasn’t there. I went back in the building and one of the two service reps said my car would be in the lot out front. It wasn’t really there either. It was parked somewhat tightly behind 3 other vehicles. The paper mat was still in there and other plastic sheeting/material; stuff usually taken out when my car is driven up to return to me. I got the car out myself, and threw away the additional materials, but ultimately the pickup didn’t meet expectations.
2/8/2020
Parviz A. VERIFIED CUSTOMER
Glenn did an excellent job.
2/8/2020
Valerie S. VERIFIED CUSTOMER
Jane was personable and very knowledgeable about the recall to my Escape. I absolutely loved dealing with a woman in the service department.
2/8/2020
James R. VERIFIED CUSTOMER
Thanks Greg. Very professional and helpful. I appreciated the notice the car was about ready. I would recommend Greg be recognized by management for his services.
James Grafton Randall, Esq.
2/8/2020
Deborah C. VERIFIED CUSTOMER
I was asked if I wanted my car washed. I said yes. But it was not done
Disappointing
2/7/2020
Patricia B. VERIFIED CUSTOMER
Glen was super helpful. I appreciated his help
2/7/2020
Jose L. VERIFIED CUSTOMER
Sheldon kept me updated on my truck and where they were at with the process.
2/6/2020
Melinda W. VERIFIED CUSTOMER
Jane is wonderful. Personable and knowledgeable. A great communicator.
2/6/2020
Charles S. VERIFIED CUSTOMER
Thanks, Jane for handling my vehicle issue quickly and efficiently.
2/5/2020
Robert B. VERIFIED CUSTOMER
We were very satisfied with the service that she gave us in the short time that it took to do the service that we needed and we will come back againAnd Jane explained everything to us that we needed to know about our automobile thank you
2/4/2020
Daniel A. VERIFIED CUSTOMER
Thank you for being so thorough.
2/3/2020
James B. VERIFIED CUSTOMER
Robert, did a great job explaining the problem with my truck and kept me updated on the progress on my truck.
2/1/2020
Michael C. VERIFIED CUSTOMER
Best ever ????
2/1/2020
Forrest M. VERIFIED CUSTOMER
Jane was friendly and kept me updated with the status of my truck.
2/1/2020
Baron P. VERIFIED CUSTOMER
Janey was great!
2/1/2020
Patricia C. VERIFIED CUSTOMER
She was very helpful, and friendly !
2/1/2020
Eric B. VERIFIED CUSTOMER
Worst experience EVER! He does not follow up at all!! He states one price and then changes it! We had to have work done due to an accident we had prior and we were quoted a price out the door if we would have had to pay out of pocket. But when Insurance covered you inflated the bill triple the amount we were told!!! That is horrible customer service and we will not get any of our work done on our car from you guys again. So disappointed because we loved our experience we had buying our car!!! We will make sure to tell all our family and friends what a horrible experience we had.
2/1/2020
Nicole C. VERIFIED CUSTOMER
Jane is extremely efficient and professional! I was lucky to have worked with her!