Did not receive call that my car was ready to be picked up; therefore had to come the next day.
1/12/2020
Susan A. VERIFIED CUSTOMER
Fantastic as always. I have had the pleasure of working with Glen a few times and he has always taken great care of me and my vehicle.
1/12/2020
Audra G. VERIFIED CUSTOMER
Job well done as usual.
1/12/2020
Frank C. VERIFIED CUSTOMER
You guys are awesome thank you so much
1/12/2020
Ron G. VERIFIED CUSTOMER
Charged my wife $650 to change brake pads and flush brake fluid that did not have to be done. No rotor change. Enough said.
1/11/2020
Argelia/Michael G. VERIFIED CUSTOMER
He has helped me in the past, and is always very detailed and effiecientwith his customer service.
1/11/2020
Janice C. VERIFIED CUSTOMER
Excellent customer service by Robert and the entire staff
1/11/2020
Andres A. VERIFIED CUSTOMER
Sheldon was very customer friendly so was cynthia at the register and andrew at sales love the team
1/11/2020
Mary K. VERIFIED CUSTOMER
Jane was great! Took care of my car as promised. Very knowledgeable and courteous.
1/10/2020
Brady P. VERIFIED CUSTOMER
Jane is awesome !
1/9/2020
Garret R. VERIFIED CUSTOMER
Jeanie was outstanding as always!
1/9/2020
Charles M. VERIFIED CUSTOMER
My problem is with Ford policy and not the service writer. I bought a used vehicle from Villa Ford. Villa had installed a new battery. Nine months later the battery failed testing at Kendall Ford in Anchorage, AK. The service writer in AK said, IF it was a new battery installed by Villa then Villa Ford should "pay back" an amount. Little did I know I needed the dead battery, as I thought Ford dealers worked together. I got the run around on both ends.
1/9/2020
Edward R. VERIFIED CUSTOMER
She was very helpful, informative and pleasant to deal with. She kept me informed and took extra time to research and inform me on questions that I had on my Lincoln. Was a pleasure to do business with her.
1/8/2020
Erick I. VERIFIED CUSTOMER
He was awesome and explained everything about the maintenance to the vehicle.
1/8/2020
Maynor C. VERIFIED CUSTOMER
You have a good and nices customer service thank you
1/8/2020
Mike L. VERIFIED CUSTOMER
I had an issue with service manager Dustin. I brought my vehicle in to Villa Ford for service, and there were issues that were not corrected. So Dustin left me a voice mail telling me that they would give me a “diagnostic” and “replace” the parts “at no charge”. Words in quotes are his words within a single sentence. This lead me to believe I wasn’t going to be charged, because they made a mistake. When I brought my vehicle back the second time, I was told that they would only cover the “diagnostic” which I already paid for the first time.
1/6/2020
Charles M. VERIFIED CUSTOMER
Sheldon was very professional and helpful. He introduced me to the Ford Pass App and even tried to get me the best possible price for my service.