David Wilson's Villa Ford Auto Repair Service Center

Sheldon. Robert Dustin. Great. Cashier great tried to get good customer discount 10 000 dollar bill took three weeks to fix water pump and hoses Clutch and tune up loan car good want to buy for daughter window sticker get 5000 dollars off or more? Used car ? Employees took vacations during repair period needed more service bays No detail service coupons. Car is good

Jane was very professional, knowledgeable and provided excellent service. She helped and kept an open communication with us until the job was done.

Timely and did everything stated and informed me of things to take care of in the near future. Well done

Really appreciate the same day service. The staff is always helpful, courteous and friendly.

Efficient service and Jane is the best at explaining details of service and ensuring my visit is handled well.

Good quality work great quality for my money I would definitely recommend her dealership to anyone

Jane does a terrific job of explaining the work to be done. She is very knowledgeable and is a Service Advisor that can be trusted. She is a valuable personnel asset to Villa Ford.

Sheldon is the absolute best service advisor I've had in the last 35 years! Please have him share his secrets with everyone at Villa Ford.

???? customer satisfaction, I will definitely back!!!

This was my second time working with Carlos. Carlos is always organized and ready when his appointments arrive. I appreciate the convenience of dropping my vehicle off and getting a call when it is ready.

I have all the confidence in Glenn getting me in and out with the job done correctly!!! Ten Stars!!!

Sheldon was ready with my paperwork when I drove up to the service lanes. They did the work in a good amount of time.

Great customer service thanks

Great service overall! The only thing that threw me is how they give the car a wash with the service but do nothing to the inside of the vehicle. I feel like a quick vacuum would go a really long ways to making the car feel brand new :)

Felt gouged for first time. $455 “smoke test” book rate not based on any actual time. Smoke and mirrors. $200 “tube assembly”, a grand out the door. ????

Sheldon was great to work with. He was able to get my truck done in a timely manner and I was able to get to work on time.

It was a great, quick and smooth service very happy with the people and the energy I got from everyone that worked there!

Was treated so well , explained all repairs being done or needed . He had a very friendly helpful attitude

This dealer it’s a piece of S* the people that work there are very incompetent, they treated me with racist and like a stupid person. every time I bring my suv for any kind of problem they always come with a bunch of C* that they think people are stupid to believe what they’re telling me. So two years ago I bought some DVD player from Ford “originals” $2,000. They installed them they work find, some how a year later one stopped working flashing screen I brought it to the dealer and they asked did you bought them here? We can’t find anything we won’t cover or warranty anything like. Ok finally a few months after brought the truck back and they “diagnosed that a penny and milk was spilled inside”. I asked another place to fix it but they recommend to bring it back to the dealer Cuse it’s a Ford part. Brought it back and again they “check and they said again they found another penny and milk in inside” and it won’t cover the warranty and if I want to fix it I have to pay $900 + labor to put a new one. LIES Cuse my son was 18 months and couldn’t reach on top of the dvd, second he never took bottle and doesn’t drink milk so they said they have proves and show me some pictures that maybe a five years will believe that. Just to make the story short, but One thing I can tell you, this is my 4th car that we bought at Ford but for sure my last one and the worse experience ever. I would NOT RECOMMEND VILLA FORD at all. As soon as I find how fix this problem would get rid of this piece of car. For sure they don’t care of your satisfaction.

I went to get my oil changed and they left the oil cap off the toilet all all over my engine Kevin started smoking and I think it may even come to both of my drivers car up with smoke and I believe it may even have damaged my car very disappointed with my service went back barely got an apology and said they cleaned it and everything should be fine not happy with the service and I’m afraid you may have damaged my car