Beautiful dealership. Great service. Do hope you can rectify your inability to service vehicles you continue to modify with these awesome Royal contractors beds. Other than that, great people great service. Thanks guys.
12/5/2019
Henry W. VERIFIED CUSTOMER
Ok
12/4/2019
Larry M. VERIFIED CUSTOMER
I dropped my truck off at 7am I called at 1pm cause I had a ride at that time I was told 45 min its almost ready. I arrived at 2pm was told again 45 min, Well the gentleman assisting me left for the day knowing that I was waiting not informing me. I believe in communication .. At 4pm I asked another rep that was his assistant who was on the phone he said oh I will check on it. Then said the mechanic is out test driving it. Well at 5:30 pm I asked for a follow up and I was told he still needed to do the break flush. By 6:30pm mind you I was there at 2 pm for pick up. AT time of check out since I paid with the payment plan the cashier nor the tech knew how to process the payment. I was told only one girl does those types of close outs they both looked puzzled as what they should do . My thoughts are that all of your employees should be crossed trained in all areas no matter what the payment type or process might be.
12/4/2019
Rafael V. VERIFIED CUSTOMER
Great job ! Thank you
12/2/2019
Ramon A. VERIFIED CUSTOMER
Carlos was very professional, and helped me through the process of fixing my trucks’ issue. I felt he was honest and upfront through the entire time. Glad to work with him!
12/1/2019
Shunichi Y. VERIFIED CUSTOMER
Robert was very polite and I felt like a valued customer as a result. He answered all of my questions and made sure my vehicle was serviced correctly.
12/1/2019
Robert D. VERIFIED CUSTOMER
Great job done well consistently good it’s a pleasure working with him
12/1/2019
Moises C. VERIFIED CUSTOMER
She provided me with excellent customer service.
11/30/2019
John W. VERIFIED CUSTOMER
All good. Especially with the lady I paid. She reminded me of the rebate for $100 and she filled out the form and took care of it for me by sending it to Michelin
11/30/2019
Jesus M. VERIFIED CUSTOMER
What I liked from Robert Bowen and Villa Ford is that he answer all mi questions quick and very good service.
I really appreciate all his help.
Excellent customer service with professionalism and friendliness.
11/29/2019
Brownie H. VERIFIED CUSTOMER
Carlos is amazing. Got me in and out in a flash. Didn’t have time to burn and didn’t have to! Thanks Carlos!!
11/28/2019
Dar O. VERIFIED CUSTOMER
Problem is with sync system and my apple iPhone. Might be solved,probably not. A wait and see situation. In the meantime I cannot pair my phone with my Edge. Inconvenient- major mistake by FORD when choosing this SYNC system. Look forward to possible Lemon Law claims.
11/28/2019
Paul R. VERIFIED CUSTOMER
Good service.
11/27/2019
Jacquelin H. VERIFIED CUSTOMER
Completely satisfied!!!!
Ready to hit the road again with our rebuilt transmission...
11/27/2019
William S. VERIFIED CUSTOMER
Great service as always. Thanks.
11/27/2019
Lillian S. VERIFIED CUSTOMER
Prompt/ even early on completion of job. Very pleased with express wash.
11/26/2019
Eileen S. VERIFIED CUSTOMER
He is a happy person. Explains what is to be done before service and then explains what was done after the service. I have dealt with him twice now and always happy. He seems to enjoy what he does. I appreciate the service I have received.
11/26/2019
Steve E. VERIFIED CUSTOMER
Great job truck runs so much better thank you Sheldon
11/24/2019
Edward V. VERIFIED CUSTOMER
Jane is absolutely the best.!!! Thank you!
11/23/2019
Helen F. VERIFIED CUSTOMER
I'm putting my trust in you to keep my car running until well after I'm gone ....
Thank you