Jane took care of all aspects of my warranty repair.
11/13/2019
Ray S. VERIFIED CUSTOMER
Great and friendly service
11/13/2019
Rita E. VERIFIED CUSTOMER
Carlos he’s a gentleman and a professional employee , he’s always willing to help and provide the best service, five stars for that gentleman .
11/13/2019
Darlene J. VERIFIED CUSTOMER
Jane did a wonderful job of explaining everything to me. She is a very friendly person and I appreciated the way she handled everything. Thank you for taking care of my car today.
11/13/2019
Jason V. VERIFIED CUSTOMER
They broke my seat and told me I have to pay for it. I left extremely angry with a broken seat and a vehicle I can barely operate because the seating position was moved from how I gave it to the service department and it was returned to me in a position I can’t safely operate the vehicle from and I’m unable to adjust it back.
I can barely reach the wheel and the pedal. This was after I was told that I had to pay for the oil drain plug, even though again your dealership is the only one that services my truck, so any wear and tear on removing and replacing would be cause from your dealership. I’m extremely dissatisfied with my experience today.
All of my prior experiences there have been good. This was not good.
11/13/2019
Demetrius P. VERIFIED CUSTOMER
I was very pleased with the quick response Glen had shown me when my wheel was damaged.
Thank you Glen!
11/12/2019
John R. VERIFIED CUSTOMER
Great ???? service
11/10/2019
Oliver W. VERIFIED CUSTOMER
Display did not work this morning. Same problem. By noon part of screen was still distorted. By 5 pm it was normal. There is still a problem electrically, probably thermal related. Am bringing car back in early Monday to be diagnosed and repaired. Either the module has temp problem or a connector has a thermal problem.
11/10/2019
Donna M. VERIFIED CUSTOMER
Thanks!
11/10/2019
Victor S. VERIFIED CUSTOMER
Thank you for the friendly service.
11/10/2019
Gabriel C. VERIFIED CUSTOMER
Super!!!
11/10/2019
Toreno W. VERIFIED CUSTOMER
Excellent service and people
11/9/2019
Donna H. VERIFIED CUSTOMER
Carlos is attentive. Knowledge. Very strong advocate for customer. Very professional.
11/9/2019
Matthew M. VERIFIED CUSTOMER
Jane is great. Villa Ford, still has my business :)
11/8/2019
Ty B. VERIFIED CUSTOMER
Love this dealership
11/8/2019
Cricket L. VERIFIED CUSTOMER
Amazing!
11/7/2019
Megan B. VERIFIED CUSTOMER
Glen was great! He kept me updated and he told me the would only take one and he came thru with what he told me. He was a true professional. Thanks for the great service.
11/7/2019
Brendan F. VERIFIED CUSTOMER
He went above and beyond and double checked everything to make sure everything was working fine.