Janey always gives us wonderful service! We’ve been coming to Villa Ford SINCE you opened !!!! A LONG TIME OF GREAT SERVICE!!!!!’
Bill Boezinger (age 91)
10/13/2024
Andy M. VERIFIED CUSTOMER
I’ve had the pleasure of having Carlos handle my vehicle service needs. He’s been great to deal with.
10/12/2024
Brent J. VERIFIED CUSTOMER
Jane Neuenswander, was extremely helpful. I needed additional help with my oil change and she set it up and made sure it was taken care of. Definitely has me leaning toward buying my wives new car at Villaford.
10/12/2024
Richard W. VERIFIED CUSTOMER
You had my car **** for 4 weeks, nearly 3 weeks before I received comment about what needed to be done. A new transmission after only
Barely 50,000 miles and a little over 5 years. NOT GOOD for a Ford
product. I will really think hard before buying another FORD product
and will not have any good compliments to say to other potential customers.
10/12/2024
Giuseppina M. VERIFIED CUSTOMER
This is a commendation for Joe Gutierrez. This past year I’ve brought my 2018 Ford Edge into service department and to say the least I was completely dissatisfied and even resisted from bringing my car back there due to the customer service experience I had. My experience with joe so far has been seamless. He is a breath of fresh air compared to who I dealt with last few times. He is calm, thorough and was super efficient getting me out when I dropped off my car . Thank you a million Joe for making this experience go so smoothly. Your calm demeanor is a breath of fresh air!
Pina Gaetano Mudge
10/12/2024
Holly L. VERIFIED CUSTOMER
Above & beyond service & solution to issue on car. Greatly appreciate
10/12/2024
Sharee C. VERIFIED CUSTOMER
I received good service
10/12/2024
American Integrated. VERIFIED CUSTOMER
Awesome ????????
10/12/2024
Michael F. VERIFIED CUSTOMER
It took longer than I expected, longer than I was told it would, almost 2 hours for an pil change. According to the website, an afternoon appointment should involve less wait time
10/12/2024
Brandon L. VERIFIED CUSTOMER
The file should have it all. I was never called unless I called. After a point where I complained he never called. Infact when I arrived to get the car he avoided me. No update is not a reason to not call someone at all
10/12/2024
Inc. P. VERIFIED CUSTOMER
Excellent service!
10/12/2024
Jose C. VERIFIED CUSTOMER
Exelente servicio del señor Mingo.
10/12/2024
Homes S. VERIFIED CUSTOMER
I’m very happy with the service highly recommend this dealer for my friends to come and do there service my service adviser was very professional and polite and attentive thank you for working on my vehicle
10/11/2024
Matthew Z. VERIFIED CUSTOMER
Glen was attentive, helpful, and explained the process to me. I am satisfied with everything about the process and am pleased with the wonderful courtesy vehicle he helped me get. My only complaint is the car wash was sub par. Picked my car up with streak marks all over, and there was tree sap dripping down the driver”s side. It was a free car wash so it’s not the end of the world.
10/11/2024
Alma F. VERIFIED CUSTOMER
We do appreciate Domingo as service person, he is very helpful and great to talk to, my wife and I enjoy his company.
Thank you.
10/11/2024
Norman S. VERIFIED CUSTOMER
Rick was great. He kept me abreast of what was going on, and was clearly on top of the repairs ongoing on my truck. He was professional, and helpful, as well as clear in his communications. I could tell he genuinely wanted the best outcome for everyone involved, and I appreciated that.
10/11/2024
Kathy S. VERIFIED CUSTOMER
Domingo was the consumat professional.
10/11/2024
Jaime P. VERIFIED CUSTOMER
Rick was amazing. I gave a strict timeline that I needed to be done by and he stuck to it. Even went and got my car for me when ready. Great service today.
10/11/2024
Doreen W. VERIFIED CUSTOMER
They were on time and clean, told me what I had to get fixed next time