Glen and the other employees that helped today during my service appointment did an excellent job and treated me very nicely. The work was completed in less time than expected and the customer service area was a great place for me to do my business while I was waiting! Loved the free variety of coffees and teas and plenty of bottled water! Thank you Glen!
10/29/2019
David M. VERIFIED CUSTOMER
Everyone at villaford is always very helpful and nice.
10/27/2019
Ernie G. VERIFIED CUSTOMER
Very satisfied with the service and highly recommended
10/26/2019
Alfreddo D. VERIFIED CUSTOMER
He was honest and gave me good service. Definitely recommend Carlos Ibarra and Villa Ford
10/26/2019
Lynn W. VERIFIED CUSTOMER
Quick and easy, great job on getting me in and out so quickly
10/25/2019
David D. VERIFIED CUSTOMER
Great and prompt service. Well done.
10/24/2019
Rebecca L. VERIFIED CUSTOMER
Took my car in on Aug 28th and picked up today October 23rd.
Inside of car was full of dirt from the windows being left down.
Had to go home and clean the inside of the car.
Very disappointed ??
10/24/2019
David P. VERIFIED CUSTOMER
Dustin was GREAT! Very attentive. He kept me updated with progress reports. When he called me to say that my car was ready, He then arranged a Lyft ride for me. When I got to the dealership, my car was sitting in the parking lot. This is the first time EVER that I didn’t have to wait for the car to be brought out.
Well done Dustin!
10/23/2019
Henry R. VERIFIED CUSTOMER
Glen is superior in all areas. I am completely satisfied with my visit to Villa Ford. Henry R
10/22/2019
Andrew N. VERIFIED CUSTOMER
As always Robert was very helpful
10/21/2019
Zack L. VERIFIED CUSTOMER
Robert was extremely professional and courteous.
10/20/2019
Annette S. VERIFIED CUSTOMER
Very pleased with the way the staff treated me while I waited for my vehicle was getting the 25000 mile recommended service. The dealership is a beautifully kept place. I recommend ant Ford driver to have there vehicle serviced there??
10/20/2019
Debra H. VERIFIED CUSTOMER
Emailed car was ready. Arrive 90 min later. Car still unwashed. Was given a complimentary oil change 2 services ago. Could not be found on my file last appt nor this one.
10/19/2019
Jeffrey B. VERIFIED CUSTOMER
I was dealing with an ongoing issue with my vehicle, needless to say there was some stress involved. Dustin Simon helped mitigate my concerns immediately and took care of me and my vehicle’s repairs in a friendly, highly professional manner. He made every aspect of my service experience easy and he took the time to explain everything. He’s one of the best in the business!
10/18/2019
Ron S. VERIFIED CUSTOMER
Thanx
10/17/2019
Linda P. VERIFIED CUSTOMER
Call/text not returned in a timely manner. First wi have picked up a car from you with such a poor wash job. Sorry to be blunt but you asked
10/17/2019
James N. VERIFIED CUSTOMER
First, Carlos is a gem! Hope to always have him handling my car. My problems were dealer issues. Made an online appointment for Saturday noting my check engine light was on. Received confirmation but once I showed up I was told check engine light issues can’t be dealt with on Saturdays ! So I was told I was given a Monday morning appointment which I showed up for and was told they might not be able to get to my car till Tuesday because too many other cars have come in that morning! And then I said you already knew when I made this appointment I needed diagnostic work shouldn’t I receive priority? I was told it’s first come first serve and making an appointment actually doesn’t make any difference! So why the heck you accept appointments is beyond me except to give your customer a false sense of service? So A+ for Carlos and getting my car fixed on Morning but a D- on your policies
10/16/2019
Michael I. VERIFIED CUSTOMER
Glen was great. Everything was taken care of in a timely manner and all promises were kept. Very satisfied customer.
10/16/2019
Inan H. VERIFIED CUSTOMER
The whole staff and customer service members were very professional. Thank you VillaFord.
10/16/2019
Keith R. VERIFIED CUSTOMER
My name i is Sharon not Keith!!
I brought my car to be serviced not
Keith
Please get that straight!!!