Sheldon was great! My husband usually handles bringing the cars in for service so I was out of my comfort zone but Sheldon made me feel comfortable and answered all my questions and was extremely nice, friendly and helpful. Everyone there was great. The cashier and guy in the parts department as well. We recently bought a truck from Villa Ford and were very happy with the salesman Andrew and the finance guy. Very happy with Villa Ford.
10/4/2019
Doug N. VERIFIED CUSTOMER
I had an appointment for 7:00 am for an oil change and tire rotation. I arrived 15 minutes early hoping to start right away because I had a full day ahead of me. There were already 4 cars ahead of me and they were starting to put plastic on the seats of those cars. I got out of my car, but I was told they didn’t open until 7:00 and someone would be with me soon. At 7:00 I was called inside and told my car needed to have fuel filters cleaned. Around 9:15 I was told my car was ready and asked if I wanted it washed. I said no because it had already taken too long. So much for having an appointment!
10/4/2019
Jo F. VERIFIED CUSTOMER
I have gone to Robert before in service and he is very knowledgeable and pleasant ! I have been going to Villa Ford for 25 years!
10/3/2019
Edward O. VERIFIED CUSTOMER
Professional and considerate of customers needs.
10/2/2019
Scott S. VERIFIED CUSTOMER
Great service!
9/30/2019
Theresa L. VERIFIED CUSTOMER
He was very helpful and made sure I understood what the expectation was for what was needed on my vehicle and when it would be ready
9/30/2019
Lori S. VERIFIED CUSTOMER
He is very professional and pleasant...oh and very knowledgeable????
9/29/2019
Russell R. VERIFIED CUSTOMER
I would’ve appreciated an update on my vehicle after waiting almost two hours. Other than that, my experience today was satisfactory. Thank you.
9/29/2019
Dan C. VERIFIED CUSTOMER
Very professional caring group of employees!! Thanks
9/28/2019
Amy M. VERIFIED CUSTOMER
Everyone so friendly and helpful
9/28/2019
Krystle L. VERIFIED CUSTOMER
My last visit was not good and I didnt want to come back to this dealership. I was told in a condescending way "well car maintenance is expensive" when I got got charged over $300 for one small speaker replacement. This visit was much better. The staff was all really nice and respectful.
9/27/2019
Judy D. VERIFIED CUSTOMER
Jane was wonderful to work with and definitely was my advocate!
9/26/2019
Adrian J. VERIFIED CUSTOMER
Janey consistently exceeds expectations
9/26/2019
Michael M. VERIFIED CUSTOMER
Glen made a special effort to get my service done quickly while I waited, and I got my car back 15 minutes earlier than the time promised.
9/25/2019
Osoth M. VERIFIED CUSTOMER
Sheldon was really helpful in always
Answering questions you had about your
Vehicle And making you feel comfortable
Bring your vehicle in for Service and keeping
You updated on the vehicle that’s the kind of
Guy that’s make you have no worries thank you
Sheldon Lavern. And also thank you for the great team member
Of mechanics you guys have there Teamwork’s Makes The Dream Works. Again thanks to all of you.
9/25/2019
Joseph A. VERIFIED CUSTOMER
Jane is always helpful and does so with a smile. Great service from her everything I visit the dealership
9/25/2019
Tim H. VERIFIED CUSTOMER
Sheldon is knowledgeable and friendly. I’d keep him around for a long time.