So easy and convenient, my technician Jacob was friendly and personable. I would recommend d this to everyone.
9/25/2024
Julia R. VERIFIED CUSTOMER
This is my post visit survey. However I do not have my car.
Also I asked for updates and a quote on tires. No response
Also needed engine repair. Again no update no response
9/24/2024
Carl C. VERIFIED CUSTOMER
Service was fast
9/24/2024
John R. VERIFIED CUSTOMER
Joe is always great at his job.
9/24/2024
Andiana M. VERIFIED CUSTOMER
Great service quick and providing ride back home and dropping my car back saved us alit time.
Much appreciated
9/24/2024
Diana R. VERIFIED CUSTOMER
Excellent service, thank you!
9/24/2024
John E. VERIFIED CUSTOMER
I appreciate the time and effort Domingo took to help resolve my issue.
9/24/2024
Savanna W. VERIFIED CUSTOMER
Sheldon was confused. He got my paperwork mixed up in the beginning. He called me on Friday morning, saying my car would be ready early to mid next week. Then he called me back the same afternoon telling me that my car was ready to be picked up. Other than that the rental car was great, the cashier was very friendly, and my car is running in great condition.
9/23/2024
Frank M. VERIFIED CUSTOMER
Glen is the best.
9/23/2024
Robert W. VERIFIED CUSTOMER
Efficient and professional.
9/23/2024
Woodson Fire. VERIFIED CUSTOMER
Service advisor Joel is the best very professional and helpful thank you and your team
9/23/2024
Jorge M. VERIFIED CUSTOMER
Great service
9/23/2024
George P. VERIFIED CUSTOMER
Made an appointment for the following week, a Monday. Told the service writer I have a software update needed.
Showed up on time, and left the machE.
Was called a few hours later and told they could get the update done that day.
Do why did I get an appointment?
9/22/2024
Charles R. VERIFIED CUSTOMER
Very friendly. Did a great job.
9/22/2024
Greg B. VERIFIED CUSTOMER
Jane is thorough and explains the process while giving me options on resolving my trucks problems. That’s how a service professional should be.
9/22/2024
Paul W. VERIFIED CUSTOMER
Excellent service
9/22/2024
Caroline D. VERIFIED CUSTOMER
Glen was very nice and so was the service tech who came to take the truck in -I waited a very short time. The waiting area was clean and pleasant. The cashier was very pleasant and courteous. After I left, My check engine light came on- I called and left a message but decided to come back because it was Friday afternoon and I was close. Plus I had to drive a couple hundred miles this weekend. The receptionist in service - I don’t recall his name- went to get Glen. He looked under the hood looking for a disconnected hose and I was told it’s a glitchy sensor- common with Mavericks-
I asked to reset the light and then if it came back on asked if I should make an appointment. I was not given a clear answer about yes or no. I said I was driving a long distance and asked if the car would be ok. “There shouldn’t be a problem”
The engine light came back on and the car now gets 25.8MPG instead of 39 and rides rough like the tires are shaking if I accerate.
9/22/2024
Lourdes R. VERIFIED CUSTOMER
Gracias x el Servicio el Sr Angulo muy amable
9/22/2024
Brandon R. VERIFIED CUSTOMER
Glen was great! Very nice and welcoming which can be rare depending on which dealership you go to.
9/22/2024
Mako Overhead. VERIFIED CUSTOMER
You guys are great. Fast service. Clean waiting room. Can’t ask for more.