The new waiting area is great, Big improvement over
my last visit. Thank you
9/27/2018
Donna M. VERIFIED CUSTOMER
Thx!
9/27/2018
Cheryl K. VERIFIED CUSTOMER
Glen kept me informed of the maintenance process & time frame, excellent service, very happy!
9/27/2018
Baxter C. VERIFIED CUSTOMER
My experience today was very good Glen was most helpful
9/27/2018
Charles P. VERIFIED CUSTOMER
She was great. Car was completed per her schedule
9/27/2018
Sonia O. VERIFIED CUSTOMER
Janey is amazing.
Great people skills!
9/26/2018
Anthony P. VERIFIED CUSTOMER
We were very disappointed by the lack of customer care. Mostly everyone had a passive attitude. No one even approached us for about 10 while we were waiting to be seen. We even had an appt.
They didn’t seem to care To check for a part of our car that was loose even though I made the appt for an oil change and for that to be checked. We were just really discouraged after our visit with the Villa Ford maintenance team.
9/26/2018
Carol M. VERIFIED CUSTOMER
They fixed my car and Ned was very helpful
9/26/2018
Alberto M. VERIFIED CUSTOMER
Matt did an awesome job, taking care of my concerns, he got me a car rental, had me go eat some tacos, just made me feel important and that my situation mattered, one of the best experiences I’ve ever had when it comes to customer service anywhere
9/25/2018
Richard H. VERIFIED CUSTOMER
Respectful, answered all my questions.
9/25/2018
Rajinder T. VERIFIED CUSTOMER
Mat, my service rep was great.
9/24/2018
Douglas P. VERIFIED CUSTOMER
Excellent service, great customer attention, thank you!
9/24/2018
Bruce U. VERIFIED CUSTOMER
Ned was very accessible and provided timely updates on the repair of my 2018 Mustang GT350 Shelby.
9/23/2018
Kathryn W. VERIFIED CUSTOMER
Service advisor Matt was wonderful. Also Cynthia at the cashier was very friendly. Very good experience over all
9/23/2018
Lenora S. VERIFIED CUSTOMER
Very helpful and courteous. First experience with villa ford. Very impressef
9/23/2018
Giuliano M. VERIFIED CUSTOMER
I'll be calling management to discuss
9/23/2018
Barbara G. VERIFIED CUSTOMER
Robert was great. I really like Villa Park Ford ????
9/23/2018
Gary S. VERIFIED CUSTOMER
Great service
9/22/2018
Thomas W. VERIFIED CUSTOMER
Good service but very long vehicle que!
9/22/2018
Eva D. VERIFIED CUSTOMER
Car running 100% will bring back for additional repairs!! Gracias??