Robert made sure that all services required on my vehicle were done by the end of the day. Thank you
9/16/2018
Diane M. VERIFIED CUSTOMER
I was dissatisfied with my experience at Villa Ford today because in the past, the person who wrote up the service ticket would come to me and personally tell me my car was completed and go over the invoice with me. They would point out the items that were in need of service in the future, and make sure I was satisfied. I received a text that told me my car was done, then while standing in line to pay the cashier, the service agent yelled across the room that my car was done and would be available to get in and take off. ( I realize I told the man that I needed to be out of the facility before 10 am, but come on).
Then...I had to come back after I had completed my 10:00 appointment because THE ENGINE LIGHT CAME ON! WHAT??? I just had my car serviced! Shoddy job today, Villa Ford! I should put this review on Yelp as well! I'm not a happy customer today!
9/16/2018
Robert W. VERIFIED CUSTOMER
Jane was very efficient at her job from start to finish A+
9/16/2018
Lawrance L. VERIFIED CUSTOMER
Robert provided a good explanation of service to be provided. He was fast which I appreciate and he communicated well. Job well done.
9/16/2018
John R. VERIFIED CUSTOMER
Job well done Service team
9/15/2018
Lillian S. VERIFIED CUSTOMER
Very happy with quality & quick oil change service ; plus so glad that Glen went through the paper checklist ... and the cashier staff was very helpful.
9/15/2018
Betty S. VERIFIED CUSTOMER
Excellent service I drive all the way from corona to go to Villa Ford service because they’re the best
9/15/2018
James L. VERIFIED CUSTOMER
Really appreciate the Lyft rides to bring me home and pick me up when the car was done. All personnel I met were very pleasant and helpful.
9/15/2018
Luis R. VERIFIED CUSTOMER
Poor communication , wet spots all over my car had to go get a real wash after I picked up my car..