Service Manager was helpful but his support team needed to be more responsive in looking for the cause of the issue. I was told three different times that the problem was three different things. Last thing once the vehicle was completed I didn’t receive a time I could pick up the car.
8/14/2024
Brenda N. VERIFIED CUSTOMER
very friendly and caring
8/14/2024
Irene D. VERIFIED CUSTOMER
I was to have the car delivered on Tuesday I had emergency surgery and could not allow the delivery. Can I ask that the car be delivered to my home on Wednesday any time is good
8/14/2024
Diana R. VERIFIED CUSTOMER
Carlos was patient, professional, and honest. Not only did I I have a extremely positive experience with him, but the insurance company raves about him as well. The supervisor at Mercury informs me that Carlos was the best service professional he’d spoken to in years!
8/14/2024
Sahag Y. VERIFIED CUSTOMER
Rick and the whole team was nothing short of amazing! From customer service all the way to delivery. I appreciate all the hard work! Thank you.again!
8/14/2024
Sara F. VERIFIED CUSTOMER
Every one was very nice and professional
8/14/2024
Ernesto L. VERIFIED CUSTOMER
Scheduled appointment and was very satisfied
8/14/2024
Ruben E. VERIFIED CUSTOMER
Very good service !!
8/14/2024
Johnathan G. VERIFIED CUSTOMER
Carlos was very informative and helpful through the whole process. Very responsive when trying to get ahold.
Job well done thank you
8/14/2024
Glen/ Karolee. VERIFIED CUSTOMER
Thank you
8/14/2024
Susan A. VERIFIED CUSTOMER
Sheldon and the team were amazing!
8/14/2024
Jeff J. VERIFIED CUSTOMER
Enjoyed Coffee, conversations, waiting area and the car wash thanks.
8/13/2024
Sorin /. VERIFIED CUSTOMER
Thank you Joe
8/13/2024
Electritel Services,. VERIFIED CUSTOMER
Sheldon always takes care of our fleet and everything goes good!!
8/13/2024
Jon L. VERIFIED CUSTOMER
Jane Neuenswander always helps us so much. We appreciate all her help.
8/13/2024
Luis G. VERIFIED CUSTOMER
Wood
8/13/2024
James R. VERIFIED CUSTOMER
Thank you. You folks were prompt, helpful and efficient. I appreciated the ride home and bringing my car to me. Thank you Mingo for being so helpful ??????????
8/13/2024
Gerardo S. VERIFIED CUSTOMER
These guys are pros
8/11/2024
Jason J. VERIFIED CUSTOMER
The service of picking up my vehicle and performing service and dropping off my vehicle at my house was such a huge help , especially with two young kids . Carlos Ibarra was great in communicating on all updates on vehicle and making it a breeze to have my Maverick serviced . Joshua Gomez was friendly and professional when picking up and dropping off my vehicle . I will definitely take advantage of valet service for sure . Thank you for everything! Keep it up the great work