Glen was terrific!! He was very knowledgeable about my car and what needed to be done. When I called him from home to ask questions he picked up his phone immediately and was very personable and remembered me right away. See you again towards the end of this year
Thank you Glen!!
7/12/2024
Envirocheck (. VERIFIED CUSTOMER
Very good customer service
7/12/2024
Thomas B. VERIFIED CUSTOMER
Awesome service as always. Went out of their way to get my vehicle completed quickly. Would highly recommend.
7/12/2024
Arron P. VERIFIED CUSTOMER
Came in for an oil change, tire rotation and transmission fluid flush, made an appointment quickly and easily, van was done in a couple hours and the problem was fixed. No complaints, I’ll definitely use Villa Ford again for service in the future.
7/12/2024
Diane Berna. VERIFIED CUSTOMER
Domingo in service mad a horrible situation bearable.
7/12/2024
Walter P. VERIFIED CUSTOMER
We're always completely satisfied with Jane and how she cares for our vehicles.
7/12/2024
Sue S. VERIFIED CUSTOMER
Looked like one of your most busiest days - line of cars out the door and still was taken care of in a timely manner
7/11/2024
Cindy G. VERIFIED CUSTOMER
Rick was great to work with. He kept us informed with the status of the work that was going on with our vehicle.
We did have an unfriendly experience with Jessica who helped with the rental car. She needs additional customer service training or a back office job.
7/11/2024
Janet J. VERIFIED CUSTOMER
Great service and extremely helpful. Janey is always a terrific and conscientious person to deal. She not only represents your company but is always concerned about your customers.
7/11/2024
Anthony A. VERIFIED CUSTOMER
Richard explained what they were going to do and kept me informed of the progress. Great job.Tony A.
7/11/2024
Jeremy S. VERIFIED CUSTOMER
Janey. It was Janey. She always kept me up on the current status of my car. She out a smile on my face at trying times. Everyone knows when your car goes down here in So. Cal. Thank you!
7/11/2024
Russell R. VERIFIED CUSTOMER
Sheldon was amazing! Provided excellent customer service and thoroughly explained what services my car needed.
7/11/2024
James S. VERIFIED CUSTOMER
Quick and efficient job thank you
7/11/2024
Antonio Z. VERIFIED CUSTOMER
The service was faster than expected.
Thank you.
7/11/2024
Doug R. VERIFIED CUSTOMER
Great job
7/11/2024
Miriam P. VERIFIED CUSTOMER
Great service, attentive, detail oriented, knowledgeable, and very helpful. Made the drop off and pick up experience seamlessly.
Thank you.
7/11/2024
Courtney W. VERIFIED CUSTOMER
Glen is always great! Communicates and great and I trust him with my vehicle.
7/11/2024
Dennis G. VERIFIED CUSTOMER
Victor was extremely thorough in his explanation as to why technician recommended replacement parts and comparison and contrast of worn part versus standard part condition.
7/10/2024
Auto Network. VERIFIED CUSTOMER
I brought the vehicle in to get a diagnostic for not starting because of electrical issues.
They said they could not copy the problem, but they found three different electrical issues and they charged me the diagnostic fee three times. I told Carlos that if you go to a doctors office, they will not charge you office visits for having a headache and a cough and a temperature. He informed me that this is a dealership not a doctors office.
I drove the car back for 5 miles and the car would not start again. no I have to take the car to another dealership to get a proper diagnostic and I am out of $525.