Great service, attentive, detail oriented, knowledgeable, and very helpful. Made the drop off and pick up experience seamlessly.
Thank you.
7/11/2024
Courtney W. VERIFIED CUSTOMER
Glen is always great! Communicates and great and I trust him with my vehicle.
7/11/2024
Dennis G. VERIFIED CUSTOMER
Victor was extremely thorough in his explanation as to why technician recommended replacement parts and comparison and contrast of worn part versus standard part condition.
7/10/2024
Auto Network. VERIFIED CUSTOMER
I brought the vehicle in to get a diagnostic for not starting because of electrical issues.
They said they could not copy the problem, but they found three different electrical issues and they charged me the diagnostic fee three times. I told Carlos that if you go to a doctors office, they will not charge you office visits for having a headache and a cough and a temperature. He informed me that this is a dealership not a doctors office.
I drove the car back for 5 miles and the car would not start again. no I have to take the car to another dealership to get a proper diagnostic and I am out of $525.
7/10/2024
Romans Mobile. VERIFIED CUSTOMER
Bad communication services. I was not happy . Never bring my car's here aging
7/10/2024
Arthur E. VERIFIED CUSTOMER
Truck run great 2011 f150 crew cab it had many issues, but it appears to be that most everything has been corrected and the truck for now has been running really good so thumbs up and a job well done maybe I could’ve got a little bit of a discount and cost lol thanks again again Benny a long time Customer from Villa ford Sincerely, Arthur Steve Emmons
7/10/2024
John C. VERIFIED CUSTOMER
The best!
7/10/2024
Ralph K. VERIFIED CUSTOMER
I think the mobile service is great. Thank you
7/10/2024
Brian T. VERIFIED CUSTOMER
2 holes were misdrilled into the rear license plate holder and after 2 weeks was notified that it would be unable to fix. The resolution was drill into the correct holes and do nothing with the misdrilled holes. Knowing you have a new vehicle with hidden holes doesn’t make me feel great about my purchase. Jane did her job by taking care of the vehicle and keeping me updated. However, Jane did not show any sympathy for my concern. Instead she tried to make me feel better that a mistake was performed by the collision center that was not requested of me to make me think differently of the outcome.
7/10/2024
Daniel D. VERIFIED CUSTOMER
Carlos and Matt were more than willing to help and do the best job possible, they did not settle for less that professional and pridefulness in their work with having the best interest for me. I greatly appreciate the dedication and consistant communication Carlos provided.
7/9/2024
Kris C. VERIFIED CUSTOMER
Joel is a great communicator. Kept me updated with the progress of my much needed repairs on a regular basis.
7/9/2024
George M. VERIFIED CUSTOMER
Richard did a great job keeping me updated on my SUV.
7/8/2024
Ralph V. VERIFIED CUSTOMER
Curious… I have two towels on my backseat, used as makeshift seat covers. They were both moved and found by me on the floorboard. So, why were they moved, and moreover, why were they not placed back onto the rear seat?
Not a big deal, no problem. This is not a complaint. Just a question. Thanks, Ralph V
7/8/2024
Erik W. VERIFIED CUSTOMER
Sheldon is a great communicator and provided excellent customer service.
Very knowledgeable, personable and detailed oriented
7/8/2024
Bob G. VERIFIED CUSTOMER
Great guy.
7/7/2024
Carol G. VERIFIED CUSTOMER
Richard did a great job getting my vehicle back to me in time to use it for the Fourth of July weekend. He is a great asset to your company.
7/7/2024
Howard G. VERIFIED CUSTOMER
Richard did an outstanding job. Clarified the service, did a check in with me and closed out the service. Well done.
Thank you
7/7/2024
Colleen M. VERIFIED CUSTOMER
Richard was very professional, attentive, kept me informed and provided prompt service!
7/7/2024
Burton W. VERIFIED CUSTOMER
I had an appointment for regular service and it took 3 hours
7/7/2024
Will M. VERIFIED CUSTOMER
This ford dealer ship is not honest with the customers. There looking to take advantage of you. Beware. There all fake.