I recently had the pleasure of interacting with Joel Angulo and I must say, he exemplified outstanding customer service! Joel's kindness, patience, and dedication to keeping me informed made my experience truly exceptional.
While waiting in my car, Joel kept me updated on the status of my vehicle's recall service, explaining the process and what to expect. His clear communication and friendly demeanor put me at ease, making the wait feel much shorter.
Joel's excellent customer service skills are a testament to his dedication to his work. He truly goes above and beyond to ensure customer satisfaction. I highly recommend [Dealership/Service Center] and especially Joel Angulo for any automotive needs.
Well done, Joel! Your exceptional service has earned a loyal customer in me!
THANK YOU JOEL!!????????????
6/27/2024
Mcpeek Dodge. VERIFIED CUSTOMER
The best service in orange county
6/27/2024
Sherwin Williams. VERIFIED CUSTOMER
Carlos is extremely knowledgeable and prompt at answering questions. We are grateful to have his expertise available to help us maintain our fleet.
6/27/2024
Steven M. VERIFIED CUSTOMER
Domingo was great. He was prompt and always responded when I had questions. On the other hand I wasn’t happy with how long the service took as long as it did. When I did get it back, apparently the dip stick was not install and hydraulic fluid leaked on my driveway. Had to take it back to get it amen care of at which point I was told it was goi ng to have to stay over one more night because they had to order the dip stick. Absolutely unacceptable. Not happy at all. I called ford to explain my concerns and never got a claim number I was supposed to get.
6/27/2024
Randy S. VERIFIED CUSTOMER
Mr Naranjo was most helpful and professional. I should know, have been in the automotive business since 1960
6/26/2024
Scott R. VERIFIED CUSTOMER
Very quick and efficient. He immediately helped me when I arrived.
6/26/2024
Hertz Car. VERIFIED CUSTOMER
Amazing!!!!
6/26/2024
Rita S. VERIFIED CUSTOMER
Richard was very professional, helpful, and efficient in providing me with great service. He was thorough and also spoke with and shared visually about what my vehicle will need to be replaced in the near future. It was a pleasure working with him. I would highly recommend him to anyone I know.
6/26/2024
Tilt Up. VERIFIED CUSTOMER
Really fast with the service on my new truck thank you
6/26/2024
Beth C. VERIFIED CUSTOMER
She is amazing know customer service and goes beyond!
6/26/2024
Michael H. VERIFIED CUSTOMER
I don’t know why I started getting messages about my car being worked on. It’s not. There must be a glitch in the system.
6/25/2024
David D. VERIFIED CUSTOMER
Glen was very helpful and keep me informed via text.
6/25/2024
Dennis R. VERIFIED CUSTOMER
Used a coupon which made it affordable work was preformed in a timely manner
6/25/2024
Sorin /. VERIFIED CUSTOMER
Thank you Joel
6/25/2024
Rodney A. VERIFIED CUSTOMER
Someone changed all my radio settings and now I can’t get the 60’s oldies back, I’m totally post off . !
6/25/2024
Renata G. VERIFIED CUSTOMER
Domingo at Villa Ford is always giving the best service ever. All the staff is very professional and friendly. Highly recommend this place! Thank you especially to Domingo he is always taking care of my truck.
6/25/2024
Paul B. VERIFIED CUSTOMER
Awesome as always, Domigo is always great to see and work with. 5 STARS