Joel was great! He made sure I did not feel rushed even when I came just before closing.
6/14/2024
Doug L. VERIFIED CUSTOMER
Service needs to book appointments
6/14/2024
Craig G. VERIFIED CUSTOMER
Joel was very helpful during the servicing of my car for a recall issue. His communication was excellent, keeping me updated on the process in addition to having my car ready a day earlier than originally estimated. I appreciate his expertise as well as his high level of customer service.
6/13/2024
Santiago A. VERIFIED CUSTOMER
Thanks guys for outstanding service.. my car looks great and runs great… in half day you guys where able to repair the recall… thanks again..!!
6/13/2024
Gary B. VERIFIED CUSTOMER
Amazing service, great communication and always within the time estimate given. Best service advisor I’ve ever had.
6/13/2024
Josh Q. VERIFIED CUSTOMER
Mingo always goes above and beyond. I drive 25 miles to get my truck serviced at Villa Ford because of him.
6/13/2024
Jesus A. VERIFIED CUSTOMER
My Explore didn’t get washed after they asked me .. If I would like them to wash it .
6/13/2024
Steven P. VERIFIED CUSTOMER
Carlos was great
6/13/2024
Claudia S. VERIFIED CUSTOMER
I have been brining my car here for service since I got it but never had I been really happy with my advisor like with Domingo he is awesome, attentive and takes care of his customer
6/13/2024
Susan S. VERIFIED CUSTOMER
Courteous, professional, helpful
6/12/2024
Geremy P. VERIFIED CUSTOMER
Fast and convenient with a great staff. I’m very satisfied. Thanks.
6/12/2024
Suren C. VERIFIED CUSTOMER
Domingo takes his job very seriously, his customer service is bar none! I hope he gets a raise for the good service that he provides his clients!
6/12/2024
Edward L. VERIFIED CUSTOMER
Great job Thanks.
6/12/2024
Karla S. VERIFIED CUSTOMER
Tony is a great service manager. He really works hard to make sure that I am taken care of.
6/12/2024
Ben B. VERIFIED CUSTOMER
Great job figurimg out what was wrong with my car. So appreciate the service.
6/11/2024
Fernando R. VERIFIED CUSTOMER
Great service department
6/11/2024
Guy P. VERIFIED CUSTOMER
Victor did an excellent job kept me informed at all times thank you
6/11/2024
Antonio C. VERIFIED CUSTOMER
My car still has the same problem
6/10/2024
Gerald R. VERIFIED CUSTOMER
They told me I needed 20 new Lug nuts because mine are damaged. They probably didn’t check the brakes either because of the damaged Lug nuts .When I got home I inspected every lug nut on the car. Not one was defective. 20 ea lug nuts at four dollars each is $80. I have been repairing cars, my entire life, automatic transmissions, rebuilding engines . I have never ever heard of such a thing. If this was true, then they are damaged because the torque on the drills are set too high.
6/10/2024
Tony R. VERIFIED CUSTOMER
I cannot explain the incredible difference between Villa Ford and the other dealership closer to our home. Night and day. You guys are professional, courteous and efficient. HB Ford refused to provide a loaner. You did. The service advisor there couldn’t help us with obvious warranty claims but Carlos got it done. He is an asset to your company.