Vic was very professional and provided feedback for mynnext visit.
Thank you!!
5/26/2024
Sandra S. VERIFIED CUSTOMER
Jane was very helpful and great! I appreciate her service.
5/26/2024
Robyn B. VERIFIED CUSTOMER
Victor is the main reason I come back to Villa for my service and parts. I had a bad experience with another service advisor there and fortunately Victor saved the day. I’m forever grateful.
5/26/2024
Erik W. VERIFIED CUSTOMER
Excellent customer service
5/26/2024
Carlos D. VERIFIED CUSTOMER
Vic was very helpful. He kept me informed on the progress of my vehicle , every step of the way. He is fantastic.
5/25/2024
Bruce B. VERIFIED CUSTOMER
Glen was great! Helpful and thoughtful while being quick at the same time. Thank you!
5/25/2024
Angelica R. VERIFIED CUSTOMER
Glen was courteous, knowledgeable, and helpful.
5/25/2024
Anthony C. VERIFIED CUSTOMER
Vic did a good job keeping me updated with the progress of the repairs .
5/25/2024
Rodrigo M. VERIFIED CUSTOMER
Victor went above and beyond!!! He did a great work and my car was done very fast. Would highly recommend him. 10/10
5/25/2024
Ranguel T. VERIFIED CUSTOMER
Great service, great communication fast service, what else yoy. Cam ask for
5/25/2024
Arthur C. VERIFIED CUSTOMER
service was fast bot doesn't seem to have fixed alarm problem
5/24/2024
Thomas B. VERIFIED CUSTOMER
I was charged for a service that was not performed and had to fix it myself. Called for refund and had to return in person to get it. My F150 was in the shop for 2-1/2 weeks for what should have only been 3-4 days.
5/24/2024
Lynne S. VERIFIED CUSTOMER
So appreciate the informed and honest help by Tony.
Appreciate the customer service, allowing me to drop off my car and arranging Lyft to get me to work and then drop off my car at my work.
Disappointed by Ford continuing to use lug nuts that require replacement and not recognizing that the materials are poor and even defective. Very disappointing. They need to honor and stand behind their products and those they chose to have installed within their automobiles, even if manufactured by others.
5/24/2024
Gerald B. VERIFIED CUSTOMER
Domingo takes care of me.
5/24/2024
Gilbert A. VERIFIED CUSTOMER
Domingo went above and beyond to help us out! Every time we visit this beautiful dealership, we have nothing but good experiences. Thank you all.
5/24/2024
Helen N. VERIFIED CUSTOMER
Janey is awesome!
5/24/2024
Ken &. VERIFIED CUSTOMER
I am on a recovery of a Hospital stay. I don’t drive for now so my wife drives me everywhere. When recently driving, I noticed the left directional signal light was inoperative. With the Wife the sole driver of the family, day and night, I did not want her to drive a vehicle in an unsafe condition.
I called Janie and explained my situation and asked if I could get the vehicle repaired if I got the vehicle to her dealership. First of all, she showed much concern for my poor physical condition and said I stay at home and focus on recovery. She would arrange p/u of the vehicle, have it repaired and drive it back to our residence. Well, Janie made it happen, and I was able to make Medical appointments in just a couple of hours.
That’s my story. And, that’s how Janie has typically treated every delicate situation I had with all my vehicles, and my personal welfare.
Thanks, Janie, you are a Valuable Asset to Villa Ford and the entire Ford Motor Company.
5/24/2024
Melinda W. VERIFIED CUSTOMER
Domingo was superb in all ways
5/24/2024
Barton, Jeffrey. VERIFIED CUSTOMER
Glen is great!
5/24/2024
Karla S. VERIFIED CUSTOMER
Tony did a great job, and remembered me from a previous visit. I appreciate how he takes the time to talk to me about the service and manages my expectations.