The staff is extremely polite and professional. They never make you wait long when checking your vehicle in.
10/13/2018
Michael D. VERIFIED CUSTOMER
Excellent work and a pleasure to work with.
10/13/2018
Rhonda B. VERIFIED CUSTOMER
Hendricks has performed all my major services on my 2008 Jeep and I have always been pleased with the service team.
10/12/2018
Christopher C. VERIFIED CUSTOMER
Kaylan was awesome
10/12/2018
Markita S. VERIFIED CUSTOMER
Mr. Terry was very awesome.... he went beyond and above to make sure my vehicle was safe and ready for my family..... I really appreciate the time and effort... job well done.... Thank you so much Mr. Terry!!!
10/12/2018
Zachary M. VERIFIED CUSTOMER
Thomas was great. It did take longer than it should have to diagnose the problem
10/12/2018
Latia S. VERIFIED CUSTOMER
Excellent customer service
10/12/2018
Robert D. VERIFIED CUSTOMER
Experienced, friendly, and capable of giving each customer personal attention.
10/12/2018
Jessica R. VERIFIED CUSTOMER
Rebecca was great!
10/12/2018
Timothy H. VERIFIED CUSTOMER
Good job Terry. Thank you for your help today. Mirror looks great.
10/12/2018
David L. VERIFIED CUSTOMER
Excellent
10/12/2018
Daniel &. VERIFIED CUSTOMER
Terry is a dream
10/12/2018
Robert T. VERIFIED CUSTOMER
Once again David and Tony used their Midas touch. The Niro was serviced in a very short period and Tony went out of his way to help.
Good People
10/12/2018
Kelvin K. VERIFIED CUSTOMER
I took My 2015 Challenger Hellcat in for repair on Friday and never got a call from anyone to give me a status on the repairs. I called Monday and was told the my rep wasn’t there and they would have someone call me in the morning. Tuesday never received that call. I called Tuesday and was told the my rep was still not in and someone would call me the next morning. Never got that call. Did get a text telling me my car would be ready later that day. Went to pick up the car and the rep wasn’t available. I was given the key with no info on the work done and told that I would be emailed the receipt. Never got the emai. Very poor communication and customer service.
10/12/2018
Matt R. VERIFIED CUSTOMER
Kayla’s did an excellent job when I visited to setup the appointment and today when I came in to get the work done. Best experience I have had since I starting coming here.
10/12/2018
Donyai M. VERIFIED CUSTOMER
Paul was amazing . Kept me updated in a timely manner and did everything professional. Thanks again Paul conner
10/11/2018
Donald W. VERIFIED CUSTOMER
Great experience that I would recommend to anyone
10/11/2018
John M. VERIFIED CUSTOMER
I live in Atlanta and travel to Charlotte frequently for work. This was my third trip to your dealership for help with my Jeep (2 service issues and one for a part). Each time has been incredible from a customer service perspective. I made up my mind today that when I decide to purchase my next Jeep I will be doing that at your dealership.
10/11/2018
Teresa B. VERIFIED CUSTOMER
Greg was great at communicating what was going on with the repairs to our truck. Seems that he and the tech were working as a team.