Jeff was great to work with!! I appreciated how accommodating he was.
10/10/2018
Gaonha L. VERIFIED CUSTOMER
They were awesome! I love going back to a place that loves their job. I would definitely recommend this to a friend!
10/10/2018
Thomas S. VERIFIED CUSTOMER
well taken care of by service. Writer. and mechanics. also parts department
10/10/2018
Hunter S. VERIFIED CUSTOMER
I had a good visit this time at the Hendrick RAM of Concord
10/10/2018
Devon W. VERIFIED CUSTOMER
Jeff was amazing. Amazing customer service, the whole nine yards
10/10/2018
Staci N. VERIFIED CUSTOMER
Kaylan was great today. Very thorough and communicative through my service appointment. Would highly recommend her!
10/9/2018
Ronald M. VERIFIED CUSTOMER
Great service
10/9/2018
Stephen R. VERIFIED CUSTOMER
Appreciate great service, would love to know maintenance schedule for my vehicle as we will use you from how on
10/9/2018
Jenelle N. VERIFIED CUSTOMER
Rebecca has been extremely helpful. She’s gotten to know me as a client and remembers not only my name but my sons name which i think is amazing. I’ve had issues with my car and she has helped me the entire time and keeping me up to date with what’s going on.
10/9/2018
David W. VERIFIED CUSTOMER
Tom was great.
10/9/2018
David F. VERIFIED CUSTOMER
He listened to my concerns about my car’s performance and provided a great explanation. He was very courteous and helpful.
10/8/2018
Bobby E. VERIFIED CUSTOMER
Mike with service was very helpful and friendly.
10/8/2018
Anthony T. VERIFIED CUSTOMER
Rebecca was perfect.
10/8/2018
Patsy S. VERIFIED CUSTOMER
I had mechanical issues while traveling through the area, 500 miles from home. They worked me into their schedule, same day. The parts were overnights from Atlanta and less than 24 hours later, I was all set to go. Great service team.
10/8/2018
Oscar B. VERIFIED CUSTOMER
As always Tom went above and beyond to make sure my car was repaired completely and quickly. Kept me informed throughout the process and identified potential problems that I need to keep an eye on.
I have recommended Hendricks CDJR service department to numerous friends and relatives regardless of the make or model they drive and they always come away satisfied.
I've never interacted with a service department that makes customer satisfaction such a high priority and they ALWAYS stand behind their work.
10/8/2018
Jeffrey C. VERIFIED CUSTOMER
The service provided by Randy was great, but I had an awful experience with your sales manager and will never buy a vehicle again from y’all as long as he works there.
10/8/2018
Timothy R. VERIFIED CUSTOMER
Was quoted 1.5 hours for recall repair. Only took 40-45 minutes. I love having my expectations exceeded.
10/8/2018
Steven P. VERIFIED CUSTOMER
They did an excellent job, and kept me informed as well.
10/7/2018
Shaun W. VERIFIED CUSTOMER
David was very friendly and explained the entire process to my wife and I thoroughly. I was very pleased with this experience!