Kaylan was great today with assisting me!! Everything was done in a timely manner and she was very professional!
11/18/2018
Maurice A. VERIFIED CUSTOMER
Great customer service
11/18/2018
Neal M. VERIFIED CUSTOMER
Daniel was able to answer all my questions about my service. He returned my vehicle promptly and I was satisfied with the job.
11/18/2018
Leilani C. VERIFIED CUSTOMER
Never have I dealt with a dealership that bent over backwards to find
out the problem with my Jeep Cherokee!!
Kaylyn’s smile and willingness to help made me feel comfortable and I will
Give all my future business to Hendrick Jeep Concord !!
11/17/2018
Dana F. VERIFIED CUSTOMER
To whom it may concern at that Hendrix service department team, I just want to recognize Jason for doing an excellent job and helping me through the process of getting my 2005 Dodge ram 1500 repaired. He went above and beyond by helping me get home due to a Family situation where I could not have someone pick me up. He also worked on lowering my bill a little bit to accommodate the amount of work I was having performed which I might add was done to my liking, better than when I bought it. I hope the right person is been given this letter as I feel you have A valued and dedicated associate Wwho needs to be recognized for the great Service he provided me when I was at your dealership. Thank you very much-for the great experience!
11/17/2018
Carl W. VERIFIED CUSTOMER
Always helpful and thorough. It's very much appreciated
11/17/2018
Jerald H. VERIFIED CUSTOMER
Excellent service. I feel like my business is actually important to you, unlike most companies these days.
11/17/2018
Amber B. VERIFIED CUSTOMER
The professionalism will keep me coming back. Rebeckah is also really great at taking the time to explain the details of what is going on with the vehicle and is very compassionate and understanding of the fact that having vehicle trouble is an inconvenience
11/17/2018
Patricia S. VERIFIED CUSTOMER
Considerate, helpful and explained problem! Made me feel like not just a number
11/17/2018
Rafael R. VERIFIED CUSTOMER
Very professional. His preliminary assessment of my problem was correct.
He gave me options with out regard to pricing. He thanked me for my military service.
11/17/2018
Mary W. VERIFIED CUSTOMER
Jeff is professional yet very personable. He takes excellent care of his customers. He has been my favorite service advisor since 2012
11/17/2018
Jessie M. VERIFIED CUSTOMER
Rebecca was truly amazing and helped me with all of my needs. She most certainly looks out for her customers and I couldn't thank her enough!
11/17/2018
Monica R. VERIFIED CUSTOMER
Very professional with a “customer first “ mentality
11/16/2018
Barbara S. VERIFIED CUSTOMER
The staff was very professional , and I felt that my car was in good hands.
11/16/2018
Nikolay S. VERIFIED CUSTOMER
Great job, David!!
11/16/2018
Randy B. VERIFIED CUSTOMER
very professional
11/16/2018
Julie H. VERIFIED CUSTOMER
Appreciate y’all. Thanks for helping me get my warranty stuff figured out!