Sean was great! Very prompt and loved how he kept me posted throughout the process. You guys even washed my car! Definitely recommending you guys!
Anthony
2/20/2019
Cynthia B. VERIFIED CUSTOMER
Your service reps broke my hub cap logo while replacing the brakes. They placed it on the front seat and never told us!!!! We paid and drove home,then found it! You role it and need to replace it!
2/20/2019
Nicholas D. VERIFIED CUSTOMER
He was extremely helpful and resolved my problems quickly and thoughtfully. Highly recommend him.
2/19/2019
Rebecca M. VERIFIED CUSTOMER
When tou call and email for three hours and they dont know what your talking about tells us web and actual customer service is not connected. Once we called itt worked out great. That was after a tow, 2 calls (1 before it arrived) 2 emails later...
I could go one but no ise
2/19/2019
Joslin R. VERIFIED CUSTOMER
Jack was awesome! Very friendly and went out of his way to ensure I had great service.
2/18/2019
Mitchell W. VERIFIED CUSTOMER
Jack is consistently the most knowledgeable, personable service coordinator I’ve ever worked with. Thanks!
2/17/2019
Miss Denean. VERIFIED CUSTOMER
Friendly professional service!
2/16/2019
Ian A. VERIFIED CUSTOMER
This was my first time to City VW and the service was great. Jack was very easy to work with, prompt, and professional. I will definitely come back to City VW.
2/15/2019
Kimberly Ann. VERIFIED CUSTOMER
As always, jack was extremely helpful and answered all my questions. He noticed the wrong transmission type was listed and so I saved $230 this trip. I appreciate he is always honest and doesn’t sell me services I don’t need.i live City Volkswagon service!
2/15/2019
Arnold R. VERIFIED CUSTOMER
Very professional and friendly. Did exactly what he said he was going to do.
2/15/2019
Suzane R. VERIFIED CUSTOMER
Sean was great - he explained the situation well, and kept me informed re price and completion.
2/15/2019
Cory W. VERIFIED CUSTOMER
Sean was attentive, clear in his communications, and provided excellent overall customer service.
2/14/2019
Michelle S. VERIFIED CUSTOMER
Don was great
2/14/2019
Courtney S. VERIFIED CUSTOMER
Don is the absolute best in customer service. I’ve been meaning to write a letter to management. He goes above and beyond.
2/14/2019
Stephanie B. VERIFIED CUSTOMER
Always a pleasure to deal with your team!
2/14/2019
Mark G. VERIFIED CUSTOMER
Sean communicated well about the issues and was thorough in his explanation. It was a pleasure to deal with him and the service tech who also explained things to me
Thank you for your expertise and great service!
2/14/2019
Vusumuzi S. VERIFIED CUSTOMER
Great service. Sean (I believe) is a professional—very knowledgeable and precise. Thanks
2/13/2019
Steven M. VERIFIED CUSTOMER
Well done, thank you
2/13/2019
Paul F. VERIFIED CUSTOMER
Great experience.
2/13/2019
Amanda C. VERIFIED CUSTOMER
Don is a great guy. Nothing against him. Your fees are outrageous,