DJ Thomas was terrific and took care of everything
12/25/2018
Moira S. VERIFIED CUSTOMER
Sean was professional & kept me informed
12/22/2018
Joanne H. VERIFIED CUSTOMER
Jack is awesome! He’s the main reason I’ve had my tiguan serviced at City for over 5 years.
12/22/2018
Sean R. VERIFIED CUSTOMER
Excellent job and stellar service by Sean.
12/22/2018
Kristy L. VERIFIED CUSTOMER
Thank you for all your support and taking great care of my VW!!!
12/22/2018
Gina S. VERIFIED CUSTOMER
Craig is my new favorite agent. I’ve had him twice in a row now and he always looks through my history to see if I need each part of the scheduled maintenance and now I had an issue that he looked to see if the part had ever been replaced in the past. It made me more confident in my decision. He also takes the time to understand my specific needs regarding transportation and timing. A complete 180 from the agent who helped me with my recent recall replacement. Good hire!
12/21/2018
Donna . VERIFIED CUSTOMER
Efficient, professional and timely
12/21/2018
Dangaa S. VERIFIED CUSTOMER
I’m very glad to see that the manager Doron Pomeranetz and his team took an ownership of the sunroof issue of my car I had. Mr. Don Thomas did a great job for replacing it within a few hours but days. It has been 2 days so far without any problems. Thank you!
12/20/2018
Paulina H. VERIFIED CUSTOMER
An excellent job as always
12/20/2018
Jennifer B. VERIFIED CUSTOMER
Everything was great about the service except for the fact that, yes, I drove my car in and the fuel light had just popped on, but what was not ok was getting it back saying
"5 miles" left.
That was a bit tacky.
12/20/2018
Coral L. VERIFIED CUSTOMER
Yes he was very nice and helpful!
12/20/2018
Cassie H. VERIFIED CUSTOMER
I have been taking my Jetta there for service
Since 2009. I actually have a VW service
Dept. closer but I prefer the personal service
at City. The technicians and service advisors
are very good and courteous. Hopefully soon
I can buy a new Vw from city.
12/20/2018
Caroline W. VERIFIED CUSTOMER
Craig was very helpful and nice.
12/20/2018
Betlhem T. VERIFIED CUSTOMER
Great service, thanks!
12/20/2018
Francis C. VERIFIED CUSTOMER
Thanks for all your help, Sean
12/20/2018
Jordan S. VERIFIED CUSTOMER
Quick and professional.
12/19/2018
Sharni S. VERIFIED CUSTOMER
Craig was amazing! He was great at explaining to me what was wrong with my car in simple terms and walked me through the whole process. He was extremely personable and I loved working with him!
12/18/2018
Azita A. VERIFIED CUSTOMER
Sean went above and beyond to help me with my issue. Thank you!
12/18/2018
Travis T. VERIFIED CUSTOMER
Every time I get my car serviced I bring it in to Jack Daniels. Very professional, polite and reasonable with repairs.