Tim treats SYRUSA like family, hence, why we always go to him. I drive all the way from the IE.
1/1/2025
Peggy S. VERIFIED CUSTOMER
Raul as always does an amazing , timely great job.
1/1/2025
Vann R. VERIFIED CUSTOMER
yes, the service technician is very courteous and honest worker
1/1/2025
Rosalie P. VERIFIED CUSTOMER
Tim was very helpful and went out to help me with my iPhone connection even though it was a short day since it was New Year’s Eve!!
1/1/2025
Jonathan S. VERIFIED CUSTOMER
Mario was an absolute pleasure to work with, and made sure to take the very best care to make sure that my vehicle was well taken care of and serviced and needed. I plan to work with Mario every time that I need to bring my vehicle to a dealer for service!
12/31/2024
Jeremy N. VERIFIED CUSTOMER
Amazing
12/31/2024
Walter J. VERIFIED CUSTOMER
I made an appointment with Tim for an oil change this morning. Tim called me within a hour it was complete and I was back in the road. It doesn’t get much better than that !!!!!
12/31/2024
Mark G. VERIFIED CUSTOMER
Delivering my vehicle to my home was an added bonus i did not expect. Overall, excellent customer service.
12/29/2024
Gregorio D. VERIFIED CUSTOMER
We had someone there be rude to set up appointment, then when i brought truck home check engine light came on so ima take it back to dealership and see why light came on
12/29/2024
Carmela S. VERIFIED CUSTOMER
Mario was very knowledgeable and very polite when he helped us out on our visit. He’s a was very professional
12/29/2024
Chris L. VERIFIED CUSTOMER
Mario is always helpful. He is very professional and always takes care of me.
12/28/2024
Kazuki S. VERIFIED CUSTOMER
Great communication kept me updated
12/28/2024
Andrea V. VERIFIED CUSTOMER
Always courteous and professional. I really appreciate his expertise and excellent customer service!
12/28/2024
Angela F. VERIFIED CUSTOMER
All the staff is great.
12/28/2024
Michele G. VERIFIED CUSTOMER
From the moment I drove into service, I was helped immediately and directed to Tim. Tim listened to my concerns and needs and was able to get all of the items completed while I waited. I appreciate that he was able to explain the issues that the techs found with my car and gave me options for completing the fixes. I will definitely come back to Ken Grody Ford.
12/28/2024
Ammar M. VERIFIED CUSTOMER
Tim Prete is a great and trusted advisor to work with. I only come to the shop when Tim is there. Thank you for taking care of my truck. I like bringing my truck for service there.
Happy New Year.
Ammar
12/27/2024
Danny G. VERIFIED CUSTOMER
Tim was great.
12/27/2024
Mildred G. VERIFIED CUSTOMER
Fast and satisfactory service
12/27/2024
Judson R. VERIFIED CUSTOMER
Excellent service in a professional setting
Thanks