Tim goes beyond the call of duty, especially with his professionalism and knowledge. He’s the tops in my book
11/24/2024
Jimmy A. VERIFIED CUSTOMER
Came in for service Tim Tim took care of me and got me in and out in time less than expected. He kept me informed of what was going on and they washed my truck. I didn’t expect that it was great. Tim is great.
11/23/2024
Nicoleta B. VERIFIED CUSTOMER
He was really professional
11/23/2024
Barbara C. VERIFIED CUSTOMER
Annette was very helpful, patient, thoughtful and understanding. The work which was done will take some understanding on how it is going to work. It still seems to be coming down at unannounced times. When I open it at home in my garage it goes up higher and hits my garage door which it never did hit before the adjustment.
11/23/2024
Raquel Y. VERIFIED CUSTOMER
Raul took the time to help me even on a busy day at the dealership. He explained all the options and followed up with me timely as soon as possible. He was pleasant and very professional the entire time.
11/23/2024
Paula D. VERIFIED CUSTOMER
Work was completed in a timely manner. Tim explained all the work performed.
11/23/2024
David G. VERIFIED CUSTOMER
Raul was great! He went above and beyond to confirm we were taken care of and fixed every concern we had with our recently purchased vehicle. Thank you Raul and Ken Grody Ford.
11/23/2024
Edward F. VERIFIED CUSTOMER
Amazing team. So satisfied with the customer service.
11/23/2024
Patricia L. VERIFIED CUSTOMER
Always get Great service there. Tim is great at keeping you up to date on work being done on your car.
11/22/2024
Angeles D. VERIFIED CUSTOMER
Mario is nice, friendly, very knowledgeable about the work that is being performed on cars. He goes out the extra mile to make sure things get done right and on a timely manner. Mario does an excellent service!!!!
11/22/2024
Terry R. VERIFIED CUSTOMER
Raul Rodriguez always provides outstanding customer service as Service Advisor!!
11/22/2024
Jose M. VERIFIED CUSTOMER
To Be Super Honest and not go around the Bush. Ever Since the First Day I stepped inside the Ken Grody Dealer, I've never had a Bad Experience. On the contrary. Every Staff Member I have had Interaction with has been very satisfying.Raul Was excellent. I was having an minor issue with my battery so I walked in with no appointment. And I was still well taken care of just like if I had made an appointment. I've dealt with Chevy, Honda, Toyota and Ford has been my best experience thus far. Currently considering going back for another purchase within the next couple months. Great Job Ken Grody and keep it .
11/22/2024
Hector Or. VERIFIED CUSTOMER
Raul has been my service guy for several several several years and several cars he is a wonderful helpful man he knows his stuff he's very friendly very knowledgeable and always keep me informed on what's happening with my car excellent service man
11/22/2024
Olivia M. VERIFIED CUSTOMER
Always very professional & helpful.
11/22/2024
David M. VERIFIED CUSTOMER
Tim was great. Called me with updates and answered all of my questions.
11/21/2024
Christine T. VERIFIED CUSTOMER
Very professional and friendly. Understood my needs . Was able to solve my problem.
11/21/2024
Eli F. VERIFIED CUSTOMER
Great service and info
11/21/2024
Dianna W. VERIFIED CUSTOMER
I’m very please with excellent service I’m very happy they deliver what they promise thank u very much