Mario Santana was extremely professional. He explained the service to be preformed on my van. He explained where the custome lounge was and texted me in just under an hour when the van was ready. I will surely ask for Mario the next time I call Ken Grody for service.
11/16/2024
Steve S. VERIFIED CUSTOMER
Amazing service. I will come back because of TIM.
11/16/2024
Daniel P. VERIFIED CUSTOMER
The work was communicated and completed effectively; the truck was delivered at my house promptly. Good job! Thanks
11/16/2024
Debra H. VERIFIED CUSTOMER
I'm handicap and Mario took very good care of me.
11/16/2024
Diane R. VERIFIED CUSTOMER
Very friendly and listened to my needs. Kept me updated on events while I waited in the service area.
11/16/2024
Travis P. VERIFIED CUSTOMER
Great service, follow up, and offering of shuttle drop off / vehicle delivery! Thanks Tim!
11/15/2024
Summer B. VERIFIED CUSTOMER
Mario is always grest
11/15/2024
Martin O. VERIFIED CUSTOMER
I’m content with the experience I’ve had with the Ford. Thank you so much.
11/15/2024
Maria C. VERIFIED CUSTOMER
Tim is always a pleasure to work with and I refer all my friends with fords to him for service
11/15/2024
Fernando B. VERIFIED CUSTOMER
Timely and professional service.
11/14/2024
Sussan A. VERIFIED CUSTOMER
Annette was able to explain what was wrong with my car and what work was done in a way gor me to understand.She was professional and kind.
11/14/2024
Jonathan A. VERIFIED CUSTOMER
Annette was awesome! I loved that she does not rush off her customers, she breaks down everything that was done to your vehicle, was so pleased with her service that I downloaded yelp just to give her another review!
11/14/2024
Richard G. VERIFIED CUSTOMER
You guys rock !!
11/14/2024
Frank B. VERIFIED CUSTOMER
Tim Prete is great to work with the reason why I service my vehicle at Ken Grody.
11/14/2024
Philip T. VERIFIED CUSTOMER
She helped my wife and me when we arrived.
Advised us what to expect.
11/14/2024
Windy S. VERIFIED CUSTOMER
Raul is the best! We will keep coming back because of him & the service we get at Ken Grody.
11/14/2024
Colleen M. VERIFIED CUSTOMER
Annette is both efficient and kind!
11/14/2024
Sam K. VERIFIED CUSTOMER
Thanks Annette!
11/13/2024
David E. VERIFIED CUSTOMER
He solved the problem.
11/13/2024
Deborah G. VERIFIED CUSTOMER
Very professional, curtious, and efficient. Annette texted me and kept me informed about my car. She is fabulous.