Annette is always professional and excellent! Goes above and beyond to meet the customers needs!
11/9/2024
Jesus C. VERIFIED CUSTOMER
Great service
11/9/2024
Jesus O. VERIFIED CUSTOMER
Raúl isieron un excelente trabajo te doy 5 estrellas
11/9/2024
Eustace Y. VERIFIED CUSTOMER
No thank you
11/8/2024
Karen N. VERIFIED CUSTOMER
Thank you. Maybe now that President Trump won, Ford will make the Focus again.
11/8/2024
Cesar T. VERIFIED CUSTOMER
Happy with the services.
11/8/2024
Martha V. VERIFIED CUSTOMER
Mario is always polite and communicative. He answers any questions I have and has great customer service.
11/8/2024
Charles G. VERIFIED CUSTOMER
The service department empliyees are great, but it is always too expensive. Other dealerships seem cheaper by comparison. If it wasn’t for the location and employees I would not use the dealership for service.
11/7/2024
Gregory B. VERIFIED CUSTOMER
Everything was great! I was told it would be ready in an hour and it was.
11/7/2024
Moon L. VERIFIED CUSTOMER
So helpful and exceptional service!! Appreciate his hard work and his willingness to work with me.
Thank you.Raul
11/7/2024
Jay O. VERIFIED CUSTOMER
Raul has always been attentive and knowledgeable. I actually look forward to getting my Ford serviced at Ken Grody.
11/7/2024
Terrance M. VERIFIED CUSTOMER
Great job!
11/7/2024
Danny H. VERIFIED CUSTOMER
Tim and service team were outstanding as usual. Great customer service. Ken Grody is my number 1 Ford dealer because of great people like Tim and service team.
11/7/2024
Louie L. VERIFIED CUSTOMER
Everyone in service is great
Annette is the best
11/7/2024
Jesse T. VERIFIED CUSTOMER
I was just surprised at final price. Initial Quote did not state the installation charges. Maybe next time state them up front so not to be surprised.
11/7/2024
Alex G. VERIFIED CUSTOMER
Mario was great!
11/6/2024
Jimmy A. VERIFIED CUSTOMER
With no appointment I came in today was in and out no time at all
11/5/2024
**** Rock. VERIFIED CUSTOMER
Mario and the service team are excellent i live 2 blocks from Cerritos auto square and i prefer travelling to ken grody your team takes excellent care of **** rock /j squared company trucks