Very detailed and kept me up to date on the status of the work being done.
I would recommend this dealership to friends and family
10/30/2024
Margaret M. VERIFIED CUSTOMER
Tim is wonderful and accomodating
10/30/2024
Pedro A. VERIFIED CUSTOMER
Annette was very professional and did her best to provide her the best service possible.
10/29/2024
Bradley B. VERIFIED CUSTOMER
Tim Prete is a solid service writer!
10/29/2024
Jeffrey K. VERIFIED CUSTOMER
Mario was very helpful as always he helped me with my FORD points for my service you have a great employee and Ken Grody Ford is lucky to have him
10/28/2024
Bill D. VERIFIED CUSTOMER
AlwAys enjoy working with Marioheis always friendly and tells me exactly what was done and what is recommended so I can make a informed decision on future service.
10/28/2024
Thomas N. VERIFIED CUSTOMER
Annette is always helpful. She gives good advice and answered all the questions that I had.
10/28/2024
Jose F. VERIFIED CUSTOMER
Raul is a great service advisor, there's nothing more to ask from him. He's really good at what he does.
10/27/2024
Norma R. VERIFIED CUSTOMER
Great experience always.
10/26/2024
Irene M. VERIFIED CUSTOMER
My comments are to say thank you for the service in my car , and thank you for being so kind and helpful Raul .
10/26/2024
Louise B. VERIFIED CUSTOMER
Tim was great and answered all of my questions.
10/26/2024
Samantha B. VERIFIED CUSTOMER
Tim always goes out of his way to make sure we’re on the same page and fully understand what service was needed and what was performed.
10/26/2024
Anthony B. VERIFIED CUSTOMER
Tim has always been right on the money with everything. Thank you Tim
10/26/2024
Cheryl C. VERIFIED CUSTOMER
Love the service
10/25/2024
Lisa C. VERIFIED CUSTOMER
Raul is so organized and on top of his game when it comes to customer satisfaction! Served with a great smile and caring manner. He went out of his way to make sure my car was in order from top to bottom, front to back, inside and outside for an upcoming road trip to Colorado. I am so going to miss the exceptional VIP service Ken Grody’s Service Department has provided me over the past year servicing my Bronco Sport! See you again when I’m back in California! ??
10/25/2024
David P. VERIFIED CUSTOMER
Raul is an excellent communicator and is clear in advice.
10/24/2024
Dave W. VERIFIED CUSTOMER
Raul deserves a raise. He was great and I couldn’t be happier
10/24/2024
Stephen S. VERIFIED CUSTOMER
Raul does a good job of getting my truck serviced and fixed right. Working now on getting the warranty to approve a repair.
10/24/2024
Steven B. VERIFIED CUSTOMER
Raul was very nice and professional.
I feel that raul is an excellent service advisor, and I feel confident that he will have the car taken care of for me.
10/24/2024
Patricia M. VERIFIED CUSTOMER
It is always a pleasure dealing with Raul. You know your business matters to him.