Annette is very considerate about the owners needs and getting the vehicle repaired correctly and in a timely manner while keeping the owner informed.
10/5/2024
Andy D. VERIFIED CUSTOMER
The service was performed in a timely manner, and I appreciated Raul the service manager for the clear communication throughout. Raul and his service techs took the time to explain what was needed, and I left feeling confident that my truck was in great hands. The entire experience was smooth and hassle-free.
If you’re looking for a dealership that prioritizes both quality and customer service. They went above and beyond to ensure everything was done right, and I couldn’t be happier with the outcome!
10/5/2024
Carol P. VERIFIED CUSTOMER
Very polite,
thorough,
check what we asked them to and more,
punctual
Thank you!!!
10/5/2024
Leonard Am. VERIFIED CUSTOMER
Raul is the best!
10/5/2024
Judy C. VERIFIED CUSTOMER
Service was quick and complete and got a clean car too
10/5/2024
Lawrence M. VERIFIED CUSTOMER
There were no problems at all. I was able to have the service done quickly, which was nice to see.
10/5/2024
Scotty S. VERIFIED CUSTOMER
Tim in service went over and beyond to help me out with my vehicle. I have bought 7 vehicles from Ken grody and Tim is one of the main reason I will not go anywhere else.
10/5/2024
Briceida G. VERIFIED CUSTOMER
Thank you so much
10/5/2024
Cynthia S. VERIFIED CUSTOMER
Good customer service. Informed me of what the problem was and let me know the cost. The only thing was that I was under the impression that my car would be ready the next day (Wednesday) and I didn’t hear anything until the following day (Thursday).
10/4/2024
Mark L. VERIFIED CUSTOMER
Mario is the absolute best. He’s head & shoulders above every other representative I’ve worked with at Ken Grody. 10/10 stars for him!
10/4/2024
Veronica P. VERIFIED CUSTOMER
Thank you ????
10/4/2024
Ronald H. VERIFIED CUSTOMER
Great service
10/4/2024
Edwardo B. VERIFIED CUSTOMER
Very professional
Thanks
10/4/2024
Juan R. VERIFIED CUSTOMER
No comments now
10/4/2024
Jonathan A. VERIFIED CUSTOMER
Great customer service!
10/4/2024
Jaime D. VERIFIED CUSTOMER
Tim is the man!!
I bring all my ford vehicles because of tim!.
His customer service is second 2 none and I trust him with my vehicles.
I always recommend tim to all my ford family and will continue to do so!
10/4/2024
Denise P. VERIFIED CUSTOMER
Raul was extremely professional and answered all my questions. He also contacted me promptly when I dropped my vehicle off and when it was done with service. The valet service he provided was a great surprise! A+ all the way.