It was a good experience, and very convenient.
Super easy to make an appointment and the upgrade was done at my place. Thank you
10/3/2024
Jordan B. VERIFIED CUSTOMER
Raul is very thorough and consistent
10/3/2024
Michael J. VERIFIED CUSTOMER
Annette gave me Gold level customer service. 5 stars.
10/3/2024
Joshua L. VERIFIED CUSTOMER
I am satisfied with ride/delivery service, fast repair service exept no chance to show a rattling issue from driver side door to technicion then not fixed. Thanks.
10/3/2024
Jeffrey W. VERIFIED CUSTOMER
Raul was very communicative the whole way through my service. Great job!
10/3/2024
Brett M. VERIFIED CUSTOMER
Absolutely the best service around I would not go to any other dealership
10/3/2024
Faron F. VERIFIED CUSTOMER
Annette is always cheerful and welcoming when I check in with her. My vehicle is taken back for service and I am notified promptly when it is ready. I have had my previous vehicles serviced at other Dealerships, but I have not been as happy with them as I am with your service department. Annette makes it the best possible experience.
9/10/2024
Robert R. VERIFIED CUSTOMER
Tim is excellent.
9/9/2024
James P. VERIFIED CUSTOMER
Brought the car in for an oil change and noticed the check battery light had lit up. They were able to do both without a second appt, and even gave the car a wash. Top notch service here.
9/7/2024
Kevin S. VERIFIED CUSTOMER
ANNETTE WAS VERY PROFESSIONAL AND POLITE.SHE CALLED ME TO DATE ME ON MY CAR AND LET ME KNOW WHEN IT WOULD BE READY.THEN SHE CALLED AGAIN TO LET ME KNOW IT WAS READY. EXCELLENT CUSTOMER SERVICE.
9/7/2024
Roberto H. VERIFIED CUSTOMER
Tim was great! Fast & efficient service. Made maintenance/recall a breeze.
9/7/2024
Daniel H. VERIFIED CUSTOMER
Please contact me as no service was provided although appt was set up specifically to address two recalls. Car was left for two days and no service completed. I will also make a complaint to the main location.
9/7/2024
Brian S. VERIFIED CUSTOMER
Mario was friendly and knowledgeable. Thanks again!
9/6/2024
Angel R. VERIFIED CUSTOMER
Raul Rodriguez is always professional and takes the time to explain all the procedures my car requires. I am very happy to have his advice and guidance. I know my car is in good hand whenever he’s around.
9/6/2024
Shirley J. VERIFIED CUSTOMER
Excellent job!
9/6/2024
William D. VERIFIED CUSTOMER
Thank you Ken Grody.
Thank you for having a service Employee, like Raul. He makes every thing so simple and goes the extra to help you out with your vehicle. Today , he was able to have my truck delivered to my residence, which made it so so convenient for me. With my work schedule, I’ve was so helpful with doing so.
Thanks Raul Rodriguez and Ken Grody
9/6/2024
Richard N. VERIFIED CUSTOMER
Raul is the best,
9/6/2024
Gil C. VERIFIED CUSTOMER
You did not show up at the scheduled 830am appt. I was then called with an excuse at 845am that the system was down and my appt could not be kept.
When asked when I was available to reschedule, I said today at 4pm.
That tech arrived and told me that there was only 1 tool available to perform my recall and that the tool was double booked.
Just disappointed that I made it a priority to be here for my appt and ford did not.
9/6/2024
Syrusa Engineering. VERIFIED CUSTOMER
Tim is a good service provider and pleasure to work with him.
9/5/2024
Rosa F. VERIFIED CUSTOMER
Tim and his team always take good care of our vehicles, we trust that everything that needs to be fixed or maintained will be done 100% right.
We have other choices when it comes to get our cars and/or trucks serviced but we rather travel over 60 miles to have Tim and the KG team servicing our vehicles