Tim is always a pleasure to work with, and I appreciate his helpfulness in letting me know the details of what work needs and should be completed.
8/13/2024
Marisol G. VERIFIED CUSTOMER
Thanks for all the help getting our services done!
8/13/2024
Salustino S. VERIFIED CUSTOMER
Excelent service tank you
8/13/2024
Swofford Electric. VERIFIED CUSTOMER
Tim always goes a step above for me
8/13/2024
Gabriel G. VERIFIED CUSTOMER
Excellent clean facility. Annette and Jason have great customer service. All the porters and everyone else work efficiently as a team. Love coming back
8/13/2024
Herbert L. VERIFIED CUSTOMER
Very fast
Very customer freindly
8/13/2024
Jimmy C. VERIFIED CUSTOMER
Tim kept me informed of the procedure and took time to explain each line in my service receipt. Definitely will recommend this dealership to anyone I know who drives a Ford vehicle!
8/13/2024
Jose M. VERIFIED CUSTOMER
Excellent 5 star service!!!
8/12/2024
Benjamin O. VERIFIED CUSTOMER
Excellent service
8/12/2024
Brooke S. VERIFIED CUSTOMER
Ford always has the best costumer service been coming here for a decade
8/12/2024
Robert S. VERIFIED CUSTOMER
Professional. Coming to my home to take care of a recall notice from the factory. My experience with Ken Grody from the sale to service is the best.
8/12/2024
Art Electric. VERIFIED CUSTOMER
Raul is amazing.
8/12/2024
Karla M. VERIFIED CUSTOMER
First time customer at the ford dealership mario really help me get the best services for vehicle. He really make sure my car was taking care off and that I was completely satisfied with his service. He is extremely well experienced and respectful employees I will recommend him with my friends and family and definitely I will be back for more services.
8/12/2024
Carlos C. VERIFIED CUSTOMER
Had issues from the very beginning,apparently there was an issue with my extended warranty not showing in the system when I took my car for driver seat and windshield wiper issues.I was sent to finance and they were able to correctthe issue but when I went back to service I was told it was still not showing in there system even tho I had a copy given to me by finance showing it was corrected. After some pushback they finally agreed to take my vehicle.The vehicle was there for a week for 3 minor issues.My memory seating and seat warmer wasnt working and windshield wiper lower speeds not working. Only seat warmer was fixed and I was told the other 2 issues couldn't be verified but as soon as I got in my vehicle the same issues continued. Not sure why I was told they couldn't verify but I verified as soon as I got in my vehicle. Unfortunately I couldn't leave my vehicle another week due to this being the only vehicle I have for transportation.After a whole week and no update unless I made contact first , I come to be told only one of my issues was fixed. I had a great experience with purchasing this vehicle at Ken Grody I only wish the service part would be the same.
8/11/2024
Danny R. VERIFIED CUSTOMER
Awesome
8/11/2024
Jon R. VERIFIED CUSTOMER
Communication with customer
8/11/2024
James H. VERIFIED CUSTOMER
Raul has always provided excellent service to me.
His knowledge and expertise should be commended.
8/11/2024
Gary M. VERIFIED CUSTOMER
john was great - but scheduling was not easy - the kg customs never reached out and i had to follow up several times