Appreciated Mario, lots going on in the service department and he makes it work.
Thanks
2/6/2025
Carl T. VERIFIED CUSTOMER
Mario always goes above and beyond to provide the best service possible with constant updates if there is additional work needed to complete the job.
2/6/2025
Michael H. VERIFIED CUSTOMER
I called Ford to make sure it wasn’t spam - I got Katrina on the phone and she explained what was going on- then she told me about the mobile service- pretty happy about that
2/6/2025
John T. VERIFIED CUSTOMER
Tim always does a great job for me. He is always focused on providing excellent customer service. He always keeps me informed on the status of my vehicle a seeks to resolve any issues quickly. He definitely keeps me coming back to Ken Grody Ford for service.
2/6/2025
Kenneth C. VERIFIED CUSTOMER
Service is quick and outstanding. This is why I purchase from Ken Grody every time I need a new vehicle
2/6/2025
Thomas B. VERIFIED CUSTOMER
Nick is a jewel, he was very professional and thorough. I appreciated his help very much!
2/6/2025
Victor B. VERIFIED CUSTOMER
Your welcome
2/6/2025
Paul W. VERIFIED CUSTOMER
The service was great but there was damage to the front bra on the truck hood.
I await a call from Mario Santana to determine my next call. Thanks
2/5/2025
Scott B. VERIFIED CUSTOMER
Great8
2/5/2025
Victoria L. VERIFIED CUSTOMER
Mario was very kind and helpful. Made sure my car came out and keep me updated about my Ford Bronco.
2/5/2025
Francine P. VERIFIED CUSTOMER
The man was great very nice personality. He did the job very well in and out in and out in no time. Excellent employee
2/5/2025
Joel L. VERIFIED CUSTOMER
JC always provides exceptional customer service.
2/5/2025
Paul C. VERIFIED CUSTOMER
Technician was excellent at keeping me updated on his arrival time and super expediant in performing the service.
2/5/2025
Douglas B. VERIFIED CUSTOMER
Great support and courteous service
2/5/2025
John R. VERIFIED CUSTOMER
Tim is super professional and great service
2/5/2025
Faafetai F. VERIFIED CUSTOMER
Great customer service
2/5/2025
Patricia . VERIFIED CUSTOMER
Raúl Rodríguez is the best service guy in the whole building. Always take my truck with him and he always takes care of it like if it was he’s own vehicle
2/4/2025
Rpm Property. VERIFIED CUSTOMER
Raul was attentive to my requests.
He even tried to see if he could fix it easily to avoid my having to leave the truck. Thank you