Raul is the best to deal with. He will go out of his way to satisfy his customers
8/3/2024
Jennifer W. VERIFIED CUSTOMER
Raul is always there to help and very professional. I am happy to have my cate in capable hands.
8/3/2024
Robert C. VERIFIED CUSTOMER
Raul is great. He is a great representation of Ken Grody.
8/2/2024
Karen V. VERIFIED CUSTOMER
Mario was a great help
8/2/2024
Virginia D. VERIFIED CUSTOMER
I really like the care I receive from Annette. She let me know that my car may take a few days to complete the service. I appreciate the honesty and care she takes with me.
8/2/2024
Craig T. VERIFIED CUSTOMER
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8/2/2024
Juan C. VERIFIED CUSTOMER
Annette was great. She was very helpful and explained everything for the what was to be performed on my truck that was going to be completed on my truck
Everything was fixed. I was very happy with the service and the corrections made to my truck and everything was done and completed. Thank you very much, please
8/2/2024
Earl J. VERIFIED CUSTOMER
Raul is the best!
8/2/2024
Matteo A. VERIFIED CUSTOMER
Every time I take my Shelby GT350R to Ken Grody Ford, I have the peace of mind that truly dedicated experts will work to repair the issue. The service Raul at the service department is truly an asset to Ken Grody Ford of Buena Park. Raul always goes the extra mile to ask the right questions and to make sure all issues are diagnosed and properly repaired. He also does an outstanding job of keeping me in the loop with progress on repairs when needed. I’m always happy to come back to KG Ford to take care of my Shelby.
8/2/2024
Narendra N. VERIFIED CUSTOMER
Thank you for your great work.
8/1/2024
Windy S. VERIFIED CUSTOMER
Raul went above & beyond. Thank you Raul!!! He is an asset to your company.
8/1/2024
Demecio A. VERIFIED CUSTOMER
I take my truck for a problem on suspension and They did a great work .
8/1/2024
Mark Q. VERIFIED CUSTOMER
Great ride home service and communication
8/1/2024
Gabriel D. VERIFIED CUSTOMER
I have asked for a call back for several days now regarding my warranty and have not received one
8/1/2024
Southwest Landscape. VERIFIED CUSTOMER
Mario is a great asset to your company. He is very professional and had great communication with me throughout the process.
Thank you Mario.
8/1/2024
Chris S. VERIFIED CUSTOMER
Great service
8/1/2024
Eunice O. VERIFIED CUSTOMER
Thank you Raul and Ken grody ford you guys always go above and beyond.
8/1/2024
Kevin L. VERIFIED CUSTOMER
Nice man. Definitely trusted him to get the part painted correctly.
8/1/2024
Mike M. VERIFIED CUSTOMER
My reasons are far too long for this survey. I sent an email to the service manager with my issues but didn’t hear back. The basics of my dissatisfaction are effort and communication.
8/1/2024
Stephen S. VERIFIED CUSTOMER
Ken Grody Ford has good service, with OEM parts, at competitive prices, provided by professional and friendly people.